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Eugene Chen Email & Phone Number
Founder and Principal
at
Eugene Chen Design
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Current company
Role
Founder and Principal
Location
San Francisco Bay Area, United States, United States
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Eugene Chen is listed as Founder and Principal at Eugene Chen Design, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Eugene Chen.
Eugene Chen previously worked as Product Design Manager at Dolby Laboratories and User Experience Design Manager at Trulia. Eugene Chen holds Bachelor Of Science, Computer Science And Engineering from University Of Pennsylvania.
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Eugene Chen Design
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Profile bio
About Eugene Chen
My passion is making products that are both useful and beautiful. With 15+ years of leadership and creativity in all aspects of product design, research and strategy, I'm proud to have launched products used by millions of happy users.II’s only possible to execute great design with great collaboration. I'm honored to have cultivated fun, fruitful relationships with some exceptionally talented people—please read their recommendations below.I've had the opportunity to lead critical UX efforts in all my posts. At Dolby, I'm leveraging my passion for music and leading the great audio brand to define its position in the world of consumer music recording. I conducted formative user research and product discovery and lead a team of product designers. While at Trulia, I helped refine the company's vision to be the industry leader in neighborhood information. At Shutterfly, I worked across our entire consumer e-commerce experience, driving breakthroughs in our flagship products, earning lots of customer love and ultimately helping us win in our category. I oversaw design teams responsible for Shutterfly's core personalization path and our photo cloud strategy.As head of Eugene Chen Design, I’m an independent consultant on UX strategy and design for both early-stage startups and industry leaders such as Samsung, BMW, eBay and Orbitz.Previously, I was Director of Design at AM+A, a pioneering user-interface think tank. There I managed and mentored our staff of 16 designers while leading the design for critical projects. During this period, I doubled the size of our design staff in California and New York and grew the firm by evolving its design methods and expanding its service offerings. I wrote and spoke internationally on the principles, methods and philosophy of interaction design.When not designing, I'm an active musician. I play jazz, DJ and produce electronic music.Cheers! Eugene
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10 roles · 23 years
Eugene Chen work experience
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Product Design Manager
Current- Led design of Dolby ON, app that empowers creators of all levels to make high-quality recordings with one tap. App allowed Dolby to reach a new market of mobile-first creators and provided the foundation for the new.
- Discovery+definition work included problem identification, category trend and competitive research, activation and growth strategies
- Iterated on value prop and audience until product market fit was validated
- Data driven and continuous discovery approach integrated qual and quant data from user interviews, surveys, lab/beta testing, customer support, Firebase/Google app analytics, app store analytics and reviews
- Helped identify and evaluate market, business and partnership opportunitiesProduct Design:
- Influential ethnographic user research led to major simplification and reframing of product
Dec 2017 - Present
User Experience Design Manager
- As 80% of home shoppers believe the neighborhood is more important than the house, I worked to develop Trulia's Neighborhood Strategy, defining strategic themes, target personas and core concepts
- Designed and led series of innovation workshops involving 90+ employees
- Created Local Vision video presented to entire company
- Spearheaded integration of neighborhood imagery into real estate search experience
- Managed Local design team, delivered features such as Neighborhood Reviews and Neighborhood Attributes
Nov 2016 - Dec 2017
Product Design Consultant
- Consulted on product, UX, brand and marketing for e-learning platform The Great IT Professional. The platform provides on-demand and live streaming video education and professional certification for technology.
- Planned and managed development of a series of projects across iOS, Android and web
- Resourced and managed web design and iOS development team
- Successfully launched version 1.0 of iPhone app, iPad app and responsive website design
Aug 2015 - Dec 2016
Director Of User Experience
- Wrangled global design team across 3 countries, deploying for every platform: web, phone, tablet, iOS and Android
- Head of design for ThisLife, cloud-based photo and video storage, sharing and storytelling brand
- Managed Product Creation team, responsible for Shutterfly's main revenue generating path and framework
- Led development of Shutterfly 3.0 corporate UX strategy, working with company leaders across all departments
- Oversaw Shutterfly push into new Home Decor category with multiple coordinated multiple initiatives
Jul 2012 - Jul 2015
Senior Principal Interaction Designer
- Lead designer of flagship Photo Books line through multiple major redesigns -- ultimately growing from 6% to 70% marketshare.
- Creation of Simple Path product business -- achieving 20% new photo book units in first quarter after launch. 50% of Simple Path users report finishing book in 30 minutes vs. several hours.
- Development and launch of Treat, new brand of 1-to-1 greetings and mobile gifting service
- Invention of Storyboard interface and adaptive design algorithms -- Users complete projects 35% faster. Application of Storyboard to other paths resulted in 3x conversion.
- Creation of automatic photo book targeted marketing to spur trial by new customers
- Shutterfly High Five award (2011), Employee Recognition award (2009) and Hack Day Best Demo winner (2011)
Jul 2007 - Jul 2012
Startup Advisor / Co-Founder
Mist, Hark!, The Sangha Project, Lifetape
- Advised early-stage startups on design and product strategy:
- Mist (acquired by Juniper Networks) - AI-based network admin uses natural language and visualization to simplify Wifi networking
- Hark! - Get value and delight out of commute hours with voice-based search, news, entertainment and information
- San Francisco Zen Center Sangha Project - Online virtual meditation community
- Lifetape - Automatically generate multimedia documentaries/tributes of a person's life
May 2014 - Jun 2015
Principal Interaction Designer
- Complete redesign of eBay's most active seller's tool -- end-to-end small business management tool with inventory, sales management, shipping and CRM
- Redesign of About Me user profile pages
- eBay user segmentation analysis
2004 - 2006
~2 yrs
Founder And Principal
- Design consultant for innovative digital products. Clients range from early-stage startups to industry leaders.Design studio website: http://www.eugenechendesign.comServices offerings:
- User experience
- Design management
- Product management
- Interaction design
- User research
2003 - 2006
~3 yrs
Head Of Design Studio
- Key clients:
- Samsung
- BMW
- Microsoft
- The Getty Center
- Visa
Dec 1998 - Aug 2003
1 education record
Eugene Chen education
-
University Of Pennsylvania
FAQ
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What company does Eugene Chen work for?
Eugene Chen works for Eugene Chen Design.
What is Eugene Chen's role at Eugene Chen Design?
Eugene Chen is listed as Founder and Principal at Eugene Chen Design.
Where is Eugene Chen based?
Eugene Chen is based in San Francisco Bay Area, United States, United States while working with Eugene Chen Design.
What companies has Eugene Chen worked for?
Eugene Chen has worked for Eugene Chen Design, Dolby Laboratories, Trulia, Trueproject, and Shutterfly, Inc..
How can I contact Eugene Chen?
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What schools did Eugene Chen attend?
Eugene Chen holds Bachelor Of Science, Computer Science And Engineering from University Of Pennsylvania.
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