Eugene Chernyak Email & Phone Number

New York

Brooklyn, New York, United States

Led day-to-day operations of infrastructure team to maintain company operability, reduce technical downtime, improve employees’ and customers’ experience, and enhance IT environment based on projected growth and expansion. Provided strategic guidance and expertise through integration process. Work together with vendors to incorporate network, hardware, applications, and security. Stewardship of $300-500K infrastructure budget. Prepared and implemented system audits, documentation, reports, and conducted penetration testing and vulnerability assessments. Administered IT service management software to keep track of assets, incidents, problems, changes, contracts, purchase orders, and projects.• Improved IT Team performance and service delivery metrics by sourcing new industry talent, launching training cadences, and improving customer feedback methods to drive team engagement and improvement.• Optimized existing IT team, defining, and driving strategies focused on improving group effectiveness, optimizing overall technology tools, and performance.• Managed large-scale Disaster Recovery site build-out, user profile migration, enterprise-wide hardware refresh, NAC implementation, and mobile device deployment to manage remote service delivery and respond to evolving business model.

Brooklyn, New York, United States

• Oversaw training, scheduling, and performance management of IT Support Team• Played a key role in conducting Disaster Recovery tests at remote locations• Configured, hardened, and managed company’s Data Center, SAN & NAS devices, blade servers, and virtualization software to optimize network infrastructure and prevent internal and external threats • Managed Backup and Recovery software to provide reliable and efficient backup and recovery for file systems, applications, VMs, and databases• Installed, maintained, and administered 150+ Windows Servers and MS Active Directory in accordance with key policies, practices, and procedures• Supervised site-to-site data replication among several locations based on Business Continuity requirements• Utilized various diagnostic tools to identify and resolve root causes of hardware, software, network, and connectivity issues

Brooklyn, New York, United States

• Provided comprehensive desktop and network support to over 500 end-users from diverse backgrounds and cultures in more than 25 locations throughout New York area• Resolved day-to-day technical issues involving Networks, Email, Desktop and Server applications, Mobile devices, hardware & peripherals• Held responsible for full migration cycle of Windows 98/2000 to Windows XP and Windows XP to Windows 7 as well as Windows Server 2003 to 2008 across the enterprise• Visited all Bank branches to perform system repairs, annual hardware upgrades, and complete site surveys• Provided support for problem diagnosis and resolution between end-users and application vendors• Supervised company’s Intranet web site that automates distribution of reports, policies, procedures, and other documents in order to provide a central source of up-to-date information available on any PC within the Bank

Brooklyn, New York, United States

• Designed and developed web applications for Bank’s Intranet system using Java, JSP, JDBC, HTML, JavaScript, and SQL Server database• Held accountable for monthly reports which include server statistics, user activity, systems performances, security and antivirus updates, software and hardware inventory, log-book records, email and spam information, purchase orders and paid bills• Created and maintained documentation, manuals, and procedures related to the maintenance and operation of various applications in the Bank

New York, Ny

• Developed web-based applications for large corporations (BMW, Bear Stearns, Paige Electric) according to clients’ specifications.• Translated visual specs of new features into clean, efficient, and technically sound code. • Participated in all phases of web development, including project meetings and documentation, development, QA testing, UAT, implementation, and maintenance.• Selected to represent UStreamIt, Inc. at the World Internet Conference in New York City focused on the latest trends in global internet development and showcasing innovations and breakthroughs for the technology world with digital solutions in cyberspace.

New York, Ny

Diploma In Computer Programming, Computer Programming And Web Development

Bachelor’S Degree, Biology/Biological Sciences, General