Eugene Lynch Email and Phone Number
Eugene Lynch work email
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Eugene Lynch personal email
Over 15 years of management experience, with more than eight years in the Hospitality industry in Front Office and Food and Beverage, and ten years in technology support representing pharmaceutical sales forces. I am a self-motivated performer, experienced as team lead and mentor to our associates and customers. I have excellent listening, oral and written communication skills with the ability to work effectively with diverse service delivery teams. In all of my work there is nothing more important than the satisfaction of my customers, great customer satisfaction is not simply providing a service, it is consistently exceeding what your customer expects.
Residence Inn By Marriott
View- Website:
- residenceinn.com
- Employees:
- 1356
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General ManagerResidence Inn By Marriott May 2024 - PresentShelton, Connecticut, United StatesHappily working for Highgate Hospitality, at the Residence Inn by Marriott, Shelton providing world class service to our customers and support for our wonderful staff.
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General ManagerVinoteca Wine Bar And Kitchen Mar 2023 - May 2024American Dream, East Rutherford NjVinoteca is a unique, self-serving wine experience located at American Dream in East Rutherford, NJ. Our cutting-edge, interactive wine and beer machines offer 64 wines and 4 self-serve beer taps. The wine experience offers dispensing options of a 1oz. sip, 3 oz. taste, or 5 oz. glass of carefully curated wines. Vinoteca also offers a variety of delicious Italian fare ranging from authentic paninis to artfully crafted charcuterie boards.https://www.instagram.com/thevinoteca/
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Task Force General ManagerResidence Inn By Marriott Mar 2021 - Jun 2023
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General Manager, Hampton Inn By HiltonParamus Hospitality, Llc Aug 2017 - Mar 2021Paramus, NjGorgeous Hampton Inn Property, located at 625 From in Paramus NJ, with 600 Sq Ft of meeting space and an indoor heated pool.
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Client Services AdministratorNetwork Doctor Jan 2016 - Jul 2017Englewood Cliffs, Nj -
Assistant General ManagerCourtyard By Marriott Glassboro Oct 2015 - Dec 2015Glassboro, NjWorking as Taskforce AGM, helped increase Customer Satisfaction scores, through corrective action, hiring and coaching existing team members.
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Front Office ManagerCrowne Plaza Paramus Oct 2013 - Sep 2015Paramus, NjSupervises and trains all Front Office staff, maintaining the highest occupancy level while increasing ADR. Compiles daily, weekly, monthly, and yearly room forecasts. Handles all guest feedback in a professional and courteous manner, monitors all related Social Media. Responsible for implementation and compliance with all IHG & Shaner policies and procedures. Ensures payroll control across departments. Identifies customer trends while increasing brand loyalty.
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Night Auditor/ModCrowne Plaza Paramus Jul 2013 - Oct 2013Paramus, NjResponsible for all guest service, completing end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Processing all payment types such as room charges, cash, checks, debit, or credit for the hotel and restaurant. Created, managed and delivered to all department heads, a daily customer recovery log detailing service complaints, issues, resolutions and response times, identifying customer trends and through this data, opportunities to address in house issues before they affect customer service. Used Merlin to sign up new guests to our IHG rewards association. Working with GM to set up minimum service levels for popular guest requested items. Resolved customer disputes, compensation requests as needed.
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Co OwnerLynmir Jul 2013 - Sep 2015Paterson, NjProviding experienced hotel night auditors with exceptional customer service, timely reporting and accurate closing of all bookkeeping functions on a daily basis.
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Residential Sales RepresentiveComcast Jul 2012 - Jul 2013Union, NjUsing Salesforce SFA, developed my assigned residential territories, evaluating customer's existing product needs and through analysis recommended and sold various cable, internet, phone and security services. -
Senior Account ManagerC3I Inc Oct 2008 - Feb 2011Morristown, NjManaged the adherence to service agreements supporting approximately 1500 Home Office, Field Sales Representatives, and Sales Managers for Bayer, Johnson and Johnson and Watson Pharmaceuticals by working with our various service delivery teams in multiple countries and US locations. In addition to day to day support and frequent onsite and offsite client interaction, duties included; metrics reporting, billing, research/consulting, problem solving, escalation management, managing Client assets and planning Onsite Support for Client meetings. -
Account ManagerC3I, Inc Dec 2002 - Sep 2008Morristown, NjAs primary point of contact for the day to day support services for Pharma clients, provided support and information for our help desk, hardware, training and professional services teams.
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Technical Account SupervisorC3I, Inc Oct 2001 - Dec 2002Morristown, NjDelivered technical support and guidance to pharmaceutical sales forces. Trained, created and maintained SOP and work instruction for the use by helpdesk technicians.
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Owner/ConsultantAuditors Plus Apr 1999 - Mar 2004Paterson New JerseyResponsible for providing night auditors and housekeepers for various hotels including, Holiday Inn Totowa, Holiday Inn Spring Valley, Fairfield Inn by Marriott Spring Valley, Doubletree Hotel Jersey City, Amerisuites Hotel Secaucus, Radisson Secaucus and the Westin Morristown. Accountable for timely and accurate closing of all daily hotel bookkeeping functions, resolving any computer issues by 7am
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Food And Beverage DirectorDoubletree Hotel Jersey City New Jersey Mar 1998 - Feb 1999Jersey City New JerseyResponsible for P&L, hiring and training of team members, compliance with city EOE codes used to base tax relief, opening Au Bon Pain café and meeting all health codes. Additional duties included creating marketing strategies to generate outside catering sales.
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Front Office ManagerHoliday Inn Oct 1996 - Mar 1998Secaucus, NjProvided exceptional customer service satisfaction, managed and trained associates, responsible for Priority Club maintenance.
Eugene Lynch Skills
Eugene Lynch Education Details
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Bachelor Of Business Administration (Bba) -
Classes In Project Management, Conflict Resolution And Managing Cultural Issues -
Synergistic Computer Learning CenterMicrosoft 2000 Certification -
Denbigh High7 O Levels
Frequently Asked Questions about Eugene Lynch
What company does Eugene Lynch work for?
Eugene Lynch works for Residence Inn By Marriott
What is Eugene Lynch's role at the current company?
Eugene Lynch's current role is General Manager at Residence Inn by Marriott, Shelton CT.
What is Eugene Lynch's email address?
Eugene Lynch's email address is eu****@****inn.com
What schools did Eugene Lynch attend?
Eugene Lynch attended University Of Phoenix, County College Of Morris, Synergistic Computer Learning Center, Denbigh High.
What skills is Eugene Lynch known for?
Eugene Lynch has skills like Crm, Management, Salesforce.com, Vendor Management, Customer Service, Account Management, Training, Customer Satisfaction, Call Centers, Process Improvement, Project Management, Team Leadership.
Who are Eugene Lynch's colleagues?
Eugene Lynch's colleagues are Grant A., Jocelyn Nunes, Haley Colburn, Frances Hernandez, Michaela Mccready, Merve Altunhan, Prince Dionaldo.
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