Manage internal services teams as well as external sub-vendors to ensure projects are completed on time and budget. Coordinate and schedule work directly with sub-vendors in local market.Track and assign work to third-party sub-vendors ensuring homes move to rent-ready status at the earliest.Perform quality control inspections and ensure all identified punch list items are completed by subcontractor/local resources.Complete property inspections, condition reports, costs, and estimates.Communicate changes to project scope, project schedule, and project costs.Confirm all punch list items are completed and days to completion are achieved.Oversee retention of workplace safety standards and practices.

Executed timely, accurate, and profitable estimation of property losses, closed and retained customers by promptly responding to requests for estimates on property damage, effectively communicating organization's capabilities while maintaining highest level of customer care. Coordinated estimates and communicated with subcontractors, developed lists of materials and equipment needed for projects, and obtained pricing for materials.Built and maintained relationships with claims adjusters and sub-contractors. Closed business and obtained customer commitment.Exceeded division targets for KPI, Profit Margin, and Labor.Planned and executed projects to completion; maintained effective communication with customers and all involved parties including third-party owners, building engineers, property managers, and tenants

Estimate cost of rehabs by developing proformas and consulting with Executive Director to determine funding source. Write rehab specifications and receive bids from contractors.Overseeing all aspects of renovation projects, from ensuring homes are ready for sale or rental to approval of payments. Assist in the management of 115 rental properties.Manage files for each property to ensure documentation of all phases.Collaborate in the sale of homes by working with realtors and coordinating sales documents.Direct warranty repairs and make certain projects are done on time and within budget.

Direct day‐to‐day business operations for residential redevelopment and property management company. Execute property evaluations, acquisitions, sales, tenant relations, marketing, portfolio maintenance, and property maintenance. Overseeing all aspects of renovation projects, from proposal to negotiations with subcontractors to the purchase and delivery of materials, through completion of work. Determine the rehabilitation efforts needed and coordinate the scheduling and activities of subcontractors and third‐party vendors. Build scopes of work and punch lists for properties and performs quality assurance inspections to ensure all work meets or exceeds expectations. Adapt to changes in the work environment while making sound and accurate decisions. Performs duties in all types of working conditions using ladders and all customary construction‐related tools and equipment.

Direct day‐to‐day business operations and overall project execution for residential water mitigations, mold remediations, and air duct cleanings.Follow a proven system to fulfill client’s requirements while taking ownership of required tasks.Communicate with customers verbally and in writing to understand customer’s requirements and determine services required to meet customer’s needs.Write estimates for customers and scopes of work for projects.Manage crew and subcontractors until work was completed within IICRC guidelines.Take responsibility for timely execution of work performed along with insuring customer satisfaction and company profitability.Complete or ensure the completion of all administrative documents: Xactimate forms, moisture maps, moisture readings, pictures, and humidity levels to document that project was completed to standards.

Led the Business Analysis Development Team as the SME, working directly with executive clientele on IT system solutions. Designed ideal layout for equipment, installed network/ phone infrastructure and provided network access for employee workstations. Spearheaded technical and functional area support for customized systems re‐builds, updates, patches, reporting, security, hardware changes, and provided efficiency recommendations. Resolved technical problems by performing innovative applications to upgraded data flow networks and internet platforms. Delivered sales pitches, closed clients of varying size, worked directly with management and HR departments throughout the implementation and application of new systems process. Advised customers on optimal services needed and acted as liaison for their internet and phone service providers, resulting in lower overhead costs and service interruptions. Communicated with 3rd party hardware and software vendors regarding system requirements, maintenance and played a major role in the design of hardware needed.