Eugene Ong Email & Phone Number

Singapore

Penang, Malaysia

• Manage projects that capture customer’s unique requirements accurately and expediently.
• Drive continuous improvement on processes.
• Resolve and provide business solutions under mission critical conditions.
• Work independently to gather resource requirements and manage each project to completion.
• Work with a diverse range of people in various functional areas both locally and internationally.
• Manage projects to meet and exceed metric targets and goals.

Penang, Malaysia

• Responsible for managing a portfolio of existing Commercial Banking customers with optimisation of revenue through sound credit evaluation, wallet sizing and account planning.
• Strategic aquisition of new-to-bank customers under target business segments through understanding customer's business and financing requirement, and provide value-added banking solutions.
• Collaborate with product specialists in enhancing utilisation of banking facilities such as trade and forex facilities, as well as cross selling other banking products such as cash management and insurance.
• Assists in the development of marketing strategies and business plans as well as to ensure successful implementation of approved strategies.
• Established short & long term marketing plans plans and in order to achieve planned business objectives.
• Identifies market opportunities and takes action to promote the Bank's products and services in order to enhance the client base of the Bank.

Penang, Malaysia

• Responsible for managing a portfolio of existing Commercial Banking customers with optimisation of revenue through sound credit evaluation, wallet sizing and account planning.
• Strategic aquisition of new-to-bank customers under target business segments through understanding customer's business and financing requirement, and provide value-added banking solutions.
• Collaborate with product specialists in enhancing utilisation of banking facilities such as trade and forex facilities, as well as cross selling other banking products such as cash management and insurance.

Penang, Malaysia

• Prospect for new trade service customers through established referral sources, targeting, implementing systematic calling programs & maintaining active prospect customer list.
• Interact with Relationship Managers to ensure risks & potential risk mitigants are well documented in facility proposals. Accompany them on calls & assists them in better understanding trade aspects of existing &.
• Support Relationship & Branch Manager in meeting trade services needs of the customers by serving as consultant as required.
• Maintain accurate activity reports documenting sales activities & progress
• Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards & policies; and optimize relations with regulators by addressing any issues.
• Promote an environment that supports diversity & reflects the HSBC brand

Penang, Malaysia

• Lead, supervise and manage a team of Business Development Managers to solicit and market loans and products to sole-proprietorships, partnerships, professional bodies and Sdn Bhd.
• Network and establish relationships with professionals and business associations to acquire new customer base.
• Manage proactively and build customer relationships and provide good after-sale service by my sales team.
• Provide consistent service, support and participate in all marketing activities undertaken in the Business Banking umbrella.
• Provide support to Head of EMM Distribution in achieving the team’s targets.

Kuching, Malaysia

• Solicit and market loan and products to sole-props, partnerships, professional bodies & private limited companies.
• Build networking and establish relationship with professionals and business associations to acquire new customer base.
• Proactively manage and build customer relationship and provide good after-sale service.
• Provide consistent service, support and participate in all marketing activities undertaken in the Business Banking umbrella from time to time.
• Provide support to Head of Business Banking in achieving team targets.
• Liaising with agency and internal departments to prepare product & promotional collaterals;

Kuching, Malaysia

• To conduct reviews of assigned organizational & functional activities.
• To evaluate the adequacy & effectiveness of the management controls over those activities.
• To determine whether organizational units in the company are performing their planning, accounting, custodial or control activities in compliance with management instructions, applicable statements of the policy &.
• To plan & execute audits in accordance with accepted standards.
• To report audit findings & to make recommendations for correcting unsatisfactory conditions, improving operations, and reducing cost.
• To perform special reviews at the request of management.

Penang, Malaysia

• Trade Finance Operation e.g. issuing and advising a Letter of Credit, checking document against Letter of Credit, Outward/Inward Bills for Collection or Negotiation and other financing instrument.
• Checking of Trade Finance Documents to ensure compliance with internal & external Guidelines, Rules and Regulation.
• Receiving & releasing Transport Document e.g. Bill of Lading, Airway bill, Delivery Order, Cargo Receipt and etc.
• Provide Trade Finance technicality support and assistance to branches.
• Attending to customer’s enquiries on Trade Finance matters in relation to the customer’s business requirement.
• Responsible for all credit matters (e.g. limit checking, signature verification and etc ) with regard to Trade Finance transaction.

Penang, Malaysia

• To meet and maintain DPL soft hit clearing cycle time in both SMARTS & DRSS environment.
• To perform manual screening for the following areas:1.Red Flag clearing2.Sales of Eval screening3.Mailroom & Handcarry screening.4.Warranty transfer and maintain a clearing cycle of not more than 24 hours.
• Maintain and update records for metrics reporting.1.Backend screening.2.Training records.3.DPL monthly metrics.
• Supporting Malaysia Direct Ship (MDS) to U.S.
• IVL escalation (License application)
• Escalation to manager within the same business day if **Red Flags** are noted and beyond the normal resolution time frame, and follow up issue to closure.

Penang, Malaysia

• Day-to-Day Management
• Prepare documentation of all reports with a clear definition of its role and items within. Documentation should include the relationship and the usage of Chart of Accounts, where appropriate. Review this documentation.
• Simplify the generation of such reports to increase productivity.
• Revenue Recognition policies and procedures are adhered to.
• Manage ad-hoc assignments as assigned.
• Support user requests for queries.Accounting and ControlsRevenue Accounting

Bachelor Of Commerce (B.Com.), Economics & Finance

Diploma- Twinning Program, Economics & Finance

Canadian Matriculation Program, Matriculation