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Newcourse Communications – Nashville, TN 8/2015 to 10/2018Account Executive – IT Project Manager• Design and implement all facets of financial document and e-Statement production• Responsible for coordinating and managing up to 36+ customer accounts with over 300 products• Manage multi-departmental QC procedures, waste reduction and safety awareness programs• Accomplished in verbal and written communication skills as well as proven people skills • Experienced in sales, statements of work, contract negotiations, forecasting, estimates

• Managed multi-million-dollar accounts while increasing profitability, introduced new product revenue streams while improving client loyalty and sales referral business• Maintained the lowest error rate, highest customer satisfaction and client retention while maintaining a daily positive mental attitude with clients and co-workers• Reduced working capital by managing tighter inventory controls, efficient production scheduling, ergonomic workflows and logistic planning• Proficient in contract negotiations, cost and bid estimating, maintained a record of 75% win-rate• Developed an inter-office “See Safety” program, while assisting in plant-wide safety assessment

• Developed international brand marketing campaigns for various Fortune 500 companies • Sales liaison and client project manager• Proprietary software installer / client online e-trainer / variable data programmer and consultant• Departmental purchase agent, budget analyst, risk & cost assessor• QC lead for production and finishing; instrumental in maintaining ISO 9001/2008 certification• Directly responsible for managing up to 30 employees – both full time and part time labor

• Built from the ground up a full-service marketing, graphic design, print and sign company• Owner, lead sales and design consultant• Digital and offset press technician / Print media substrate specialist• Photoshop retouch and restoration expert, digital photographer, product set designer• Established a unique client sales referral initiative program yielding a 30% sales increase• Production and finishing coordinator, inventory and logistics planner• Vehicle wrap designer / Installation technician / Large format inkjet specialist• Commercial sign designer; manufacturer; installer / Codes and permit facilitator