# 2012.02 ~ 2018.03 MO – Key account cargo handling at Sea Import Dept. + Global and local sales accounts cargos of DG, perishable, healthcare, P&C, fashion, special products and etc.,# 2018.04 ~ 2022.07 BO – Took over OC role at OMC(Operational Management and Control) team + As Operational Controller : Authorized owner of TMS(Forwarding task program named PEGASUS) Monitoring data MO user input and providing correction or guidance Program maintenance including troubleshooting, system update (with REG cooperation) TMS training for end user Supplier or Customer data management through Data cleaning + As Data Analyst : Generating various activity reports for MGMT/MO/FIN/REG (ex: Salesman activity report, Carrier usage report, Geographical distribution report, Top customer, Key account report, Job Cost Accrual report, Activity per BU analysis, Sector report, User report and etc.,) Establishment of KPI and failure reason analyzing plus guiding improvement Appropriate data preparation for sales strategy or management planning according to internal staffs` needs + As Budget TF : To build yearly budget, figure adjustment and system input PPT material preparation for MGMT + As OMC Team manager : Monitoring team member task(Job cost matching process) and troubleshooting Maximized productivity and efficiency by improving the working procedure Objective and flexible diagnosis of situations in the event of a dispute with other department and deriving the best point of consultation Planning an event at department Anti-corruption committee – Bollore Logistics Korea (2020) Employee of the Year award – Bollore Logistics Korea (2015)

 Ocean/Air import cargo handling OP/CS duty from A to Z # US army military supplies, embassy goods, moving stuff, exhibition cargo and various Nomi or Local sales cargo handling

 CS position in HongKong, Shenzhen, Shanghai # Customer service for Chinese local customer(troubleshooting) # Sales and Managing of Forwarder customer in Korea # Chinese staff management and business support as help desk

 Sea Export cargo handling A to Z # Nomi & Local sales cargo handling (Triangular, North America, Asia, Oceania, Europe and Africa) # Issuing B/L @300 a month

 LCL consol operation for Mainland China & Taiwan