Eugene Plummer Email & Phone Number

Atlanta, GA, US

Beverly Hills, CA, US

As a support engineer, I provide advanced level office and event support for teams across the globe. I am a primary escalation point within the team for Office 365 and Exchange environment issues and config changes. Utilizing Zendesk, TeamViewer, and Cherwell I am responsible for reaching out to users regarding Office, Exchange. Fintech and SharePoint. In.

Menlo Park, CA, US

I acted as a Senior Systems Engineer Consultant for Robert Half Technology. I was assigned to a Fortune 500 company that was in the middle of M&A’s for around 200 offices within North America. I played a principal role in helping to create the integration paths for each office and the specialty FinApps they used. In conjunction, I was responsible for.

Roswell, Georgia, US

At Interdev I am responsible for building and supporting all internal IT infrastructure, including VMWare, MS Server 2008 and newer, VoIP systems, firewall and Wireless administration. I also provide end user support and training. In addition, I am responsible for coordinating projects with outside vendors such as Fortinet, Cisco and Dell among others.

Roswell, Georgia, US

IT support relating to technical issues involving basic computer operations: Windows OS and firmware updates, hardware diagnostics.Responsible for travel to specific customer sites within the United States to install security updates on core systems Support solutions for customers using technologies that meet their needsTechnical services and support at.

Duluth, GA, US

Connected with clients via phone queue, email and chat to provide speedy resolutions for problems concerning Windows OS, print services, Citrix VDI, firewall and onboarding new users and devices into the active directory. Further assisted and implemented best practices for onboarding and managing new clients regardless of pre existing environment.

Duluth, Georgia, US

Managed more than 1800 remote end points acting as media players, computers or servers for our client base. I was responsible for internal user desktop support and maintaining the internal hybrid windows Mac environment. In addition to planning and building on site file servers and deployment strategies. Worked with upper management to plan and determine.

Information Technology Support, involving:Desktop SupportCable TV SupportPhysical Networking Troubleshooting and SupportWireless Networking Troubleshooting and SupportCable TV Project Management

o Running Coaxial and Cat6 cable from closet to drop site and terminating male and female ends on eacho Managing the set-up of new televisions o Installing Switches onto a racko Running, labeling, and managing the cable in a wire closeto Installing a UPS and telecom equipment in a wire closeto Create appointmentso Maintaining documentation of all work.

o Research PCI DSS v3.0o Provide Documentation on PCI DSS v3.0o Verify compliance with PCI DSS regulation on campus card swipe machines and maintain documentation on complianceo Facilitating the proper destruction of sensitive University data such as HDD, NAS, tapes and paper files