Eugene Plummer Email and Phone Number
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Eugene Plummer personal email
Eugene Plummer phone numbers
As a support engineer at Endeavor, I provide advanced level office and event support for teams across the globe, utilizing tools such as Zendesk, TeamViewer, and Cherwell. I have over two years of experience in this role, and I am a primary escalation point within the team for Office 365 and Exchange environment issues and configuration changes. I am also a certified Microsoft Technology Associate (MTA) and Azure Fundamentals professional, demonstrating my skills and knowledge in networking and cloud computing.In addition, I have extensive experience in supporting and consulting for merger and acquisition (M&A) projects, having worked as a senior systems engineer consultant for Robert Half Technology and a system engineer II for InterDev. I played a principal role in helping to create the integration paths for each office and the specialty FinTech applications they used, working with a small team of on-site support technicians and coordinating with outside vendors such as Fortinet, Cisco, and Dell. I am passionate about cyber security and aspire to advance my career in this field.
Endeavor
View- Website:
- endeavorco.com
- Employees:
- 1270
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EndeavorAtlanta, Ga, Us
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Support EngineerEndeavor Feb 2022 - PresentBeverly Hills, Ca, UsAs a support engineer, I provide advanced level office and event support for teams across the globe. I am a primary escalation point within the team for Office 365 and Exchange environment issues and config changes. Utilizing Zendesk, TeamViewer, and Cherwell I am responsible for reaching out to users regarding Office, Exchange. Fintech and SharePoint. In addition. I am a Merger and Acquisition project team member who helps to build, organize and deploy solutions for newly acquired business units.
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Senior Consultant - Team Lead (Sps)Robert Half Sep 2020 - Feb 2022Menlo Park, Ca, UsI acted as a Senior Systems Engineer Consultant for Robert Half Technology. I was assigned to a Fortune 500 company that was in the middle of M&A’s for around 200 offices within North America. I played a principal role in helping to create the integration paths for each office and the specialty FinApps they used. In conjunction, I was responsible for acting as an Integration Team Lead when a site would have their “go live” week, working with a small team of three to five on-site support technicians. -
System Engineer IiInterdev Aug 2019 - Sep 2020Roswell, Georgia, UsAt Interdev I am responsible for building and supporting all internal IT infrastructure, including VMWare, MS Server 2008 and newer, VoIP systems, firewall and Wireless administration. I also provide end user support and training. In addition, I am responsible for coordinating projects with outside vendors such as Fortinet, Cisco and Dell among others. -
Field Service Security TechnicianInterdev Jun 2019 - Aug 2019Roswell, Georgia, UsIT support relating to technical issues involving basic computer operations: Windows OS and firmware updates, hardware diagnostics.Responsible for travel to specific customer sites within the United States to install security updates on core systems Support solutions for customers using technologies that meet their needsTechnical services and support at the TIER 1 level: helpdesk, break-fix, customer line-of-business applications and connectivitySystem documentationCommunication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outagesDocument internal processes and procedures related to duties and responsibilitiesWork on tasks and projects as assigned by a project managerDaily and weekly written report to project management teamMaintain a positive level of customer perception and satisfaction
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Help Desk AnalystPrime Care Technologies, Inc. Sep 2019 - Dec 2019Duluth, Ga, UsConnected with clients via phone queue, email and chat to provide speedy resolutions for problems concerning Windows OS, print services, Citrix VDI, firewall and onboarding new users and devices into the active directory. Further assisted and implemented best practices for onboarding and managing new clients regardless of pre existing environment. -
Systems Administrator IOsborn Visual Solutions Aug 2018 - Mar 2019Duluth, Georgia, UsManaged more than 1800 remote end points acting as media players, computers or servers for our client base. I was responsible for internal user desktop support and maintaining the internal hybrid windows Mac environment. In addition to planning and building on site file servers and deployment strategies. Worked with upper management to plan and determine best practices to meet organizational goals for future projects. -
It Student Assistant IiiUniversity Of West Georgia May 2017 - May 2018Information Technology Support, involving:Desktop SupportCable TV SupportPhysical Networking Troubleshooting and SupportWireless Networking Troubleshooting and SupportCable TV Project Management
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Student Assistant In Networking And Infrastructure Services (Cable Tv)University Of West Georgia Jul 2015 - May 2017o Running Coaxial and Cat6 cable from closet to drop site and terminating male and female ends on eacho Managing the set-up of new televisions o Installing Switches onto a racko Running, labeling , and managing the cable in a wire closeto Installing a UPS and telecom equipment in a wire closeto Create appointmentso Maintaining documentation of all work orders completedo Test and recommend products for university use
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Student Assistant In Office Of The President, Iso OfficeUniversity Of West Georgia Aug 2014 - May 2016o Research PCI DSS v3.0o Provide Documentation on PCI DSS v3.0o Verify compliance with PCI DSS regulation on campus card swipe machines and maintain documentation on complianceo Facilitating the proper destruction of sensitive University data such as HDD, NAS, tapes and paper files
Eugene Plummer Skills
Eugene Plummer Education Details
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Southern New Hampshire UniversityInformation Technology
Frequently Asked Questions about Eugene Plummer
What company does Eugene Plummer work for?
Eugene Plummer works for Endeavor
What is Eugene Plummer's role at the current company?
Eugene Plummer's current role is Support Engineer @ Endeavor | MTA, Azure Fundamentals, SalesForce.
What is Eugene Plummer's email address?
Eugene Plummer's email address is eu****@****alf.com
What is Eugene Plummer's direct phone number?
Eugene Plummer's direct phone number is (678)-839*****
What schools did Eugene Plummer attend?
Eugene Plummer attended Southern New Hampshire University.
What skills is Eugene Plummer known for?
Eugene Plummer has skills like Microsoft Office, Research, Public Speaking, Customer Service, Microsoft Excel, Leadership, Teaching, Microsoft Powerpoint, Microsoft Word, Social Media, Higher Education, Management.
Who are Eugene Plummer's colleagues?
Eugene Plummer's colleagues are Rikesh T., Lauren M., Fei Li, Jon Plarr, Fathima Swaliha, Pavan Kulkarni, Akira Kanno.
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