• Recruit, select, train, assign, schedule, coach, counsel and discipline employees• Manage staff levels, wages, hours, contract labour to revenues• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions• Forecast requirements; prepare an annual budget; schedule expenditures; analyse variances; initiating corrective actions• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies.• Manage relationships with key operations vendors• Review and approve all operational invoices and ensure they are submitted for payment• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

• Responsible for achieving new business volume and revenue targets.• Research new verticals and target appropriate companies with PayPoint products and services.• Effectively deal with inbound enquiries from prospects.• Use Sales force to maintain sales pipeline and report regularly on progress.• Negotiate long term agreements with new clients.• Work closely with Client Management, Product and Marketing teams to develop case studies and improve sales collateral.• Identify new opportunities to increase transactions and revenue from existing product set.• Work collaboratively with other departments to ensure new clients are implemented quickly and efficiently.

• Providing inspired leadership for the organization.• Understanding strategic goals and translating them into practice in terms of performance, objectives, quality, flexibility and costs• Developing an operations strategy with clear guidelines and policies that are aligned with strategic goals• Designing products, services and processes• Planning and controlling operations resources (e.g. logistics, budgets, human resources).• Coordinating activities of the communication’s division’s administration and finance operation by scheduling and assigning work, determining methods for doing work, checking quality of work, answering questions, handling personnel issues, and monitoring workflow to ensure timely completion of activities.• Monitoring and improving an organisation’s overall performance, involving communication within the organisation and with stakeholders and customers• Evaluating viability of new technology and service offerings for continued company development and expansion.

• Understanding the future perspective of the company and developing strategies for growth accordingly• Researching and analysing the market to find out better business opportunities• Finding out faults and loop holes in the current business strategies and change them and help in preventing stagnancy in the business by implementing new ideas continuously and raising awareness of other companies products• Interacting with the higher authorities of the company such as managers and directors and discuss business issues with them• Attending industry events, all over the world, in order to generate business leads. • Creating long-term relationships that deliver long-term benefits to the business. • Processing and manage order levels maintaining the CRM database• Working closely with marketing department to develop marketing campaigns in order to support Sales Strategy

• Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organisations • sourcing advertising opportunities and placing adverts in the press, TV or on the radio • Managing the production of marketing materials, including leaflets, posters, flyers, newsletters and e-newsletters • Arranging the effective distribution of marketing materials • Organizing and attending events, locally and abroad such as conferences, seminars, receptions and exhibitions• Maintaining an effective internal communications to ensure that all relevant company departments are kept informed of marketing objectives.• Followed all company`s policies and procedures

This local newspaper was created by a group of people determined to help the Romanian community in London. Initially the project was started only in digital format, but since not all Romanian immigrants had access to internet, we soon launched a hard copy edition. The newspaper was printed twice a month in 10,000 copies and distributed in over 100 locations for FREE. Responsibilities: • Sourcing advertising opportunities to meet every edition printing budget.• Liaising and networking with businesses across London for distribution.• Writing and managing every editorial.Achievements:• With basic knowledge of journalism we managed to print a self-sustained newspaper.

• Attending valuations and negotiate prices with Landlords to achieve a larger property portfolio • Providing proactive day-to-day client service by anticipating and evaluating client needs and responding to client questions and issues in person, over the phone or e-mail• Deal with staff training and appraisals• Maintaining databases, ensuring property, client, applicant, tenant and tenancy details are always up to date and accurate. • Liaising with Sales Manager regarding marketing, advertising and touting to optimise both lettings and sales• Maintaining the office profile through advertising, websites, standards and board presence and develop market share. • Ensuring that client instructions are well executed in order to guarantee a high level of service.• Monitoring overall and individual performance of all lettings team including property managers, administrators/co-coordinators and letting negotiators• Assisting the production of marketing and promotional material. • Coordinate property inspections and client meetings for team members.

° Assisting /dealing with tasks from lettings, canvassing and property management.° Assisting / dealing general administrative duties.° Assisting / dealing with quotes, appointing and monitoring contractors.° Setting up viewings and showing potential tenants available properties.° Completing contracts and counselling clients on policies and restrictions.° Operating in compliance with laws and regulations.