Responsible for managing and supporting IT infrastructure. This includes Servers (Virtual and Physical), Laptops and workstations, Network appliances, Databases, Software Applications, VPN and Backups. Responsible for System Administration of AD/ Azure (Entra) AD, CRMs, SharePoint , MS Teams, Yammer, Microsoft 365, Power Bi, Qlik Sense and maintaining Telephony and Building Access Systems. Manage and train other technicians. Maintain all IT Assets and mobile devices (Smartphones and Ipads) with Meraki system. Involved in Project Management of various services and applications. Project Manager for SharePoint Online solution (Intranet and Team sites), Lead Engineer/ Coordinator for Office 365 Migration and IT Security Audits and Penetration Tests. Project Manager for Payroll/ HR Server Migration. Lead Engineer for the upgrade of Finance Systems, NAV-Microsoft Dynamics Business Central and BI360-Solver. Lead Engineer/ Administrator MS Teams and Intranet site Yammer integration. Lead Engineer - Website update and CRM integration. Lead Engineer/ Project Team Online Purchase Order Request System - SharePoint and MS Dynamics BC integration. Member of various other Project Teams including ISO 27001 certification. Responsible for maintaining Secure Systems and Applications with regular software patch management, website certificate management, vulnerability scanning and using multi-layered defence approach. Duties include liaising with Internal staff and external vendors and service providers in obtaining quotes for equipment, application services or other IT/ Audio Visual related work. Manage users, applications and printers using Domain Group Policies and deploy OS and software updates via SCCM/ MS Intune

Provide support to internal staff on all matters relating to IT. Maintain Servers, Applications and Network Infrastructure. System Admin for CRMs, AD, Exchange and other Web Portals. Responsible for backups, Firewall, Router and Switches, Telephone (VOIP) and Building Access Systems.Provided IT support to Medical Practices. Managed their IT Infrastructure and provided support to most software Applications including Clinical Software - Best Practice and Medical Director.

Responsible for technical support ( Pre and Post sales) for Enterprise customers. Mainly supporting IT Security Product Suite -Firewalls, DLP, Authentication, Web and Content Filtering and Encryption. Responsible for Administration and Maintenance of IT Infrastructure, Computer Systems and Applications, Databases, SalesForce CRM, Website and Backups.

Product demonstration and post sales support for IT security products mainly Enterprise Grade Firewalls, Authentication Applications and Tokens (Two factor, PKI), Hard Disk and Device Encryption products, Web and content filtering applications and Data Loss Prevention applications.