Eugene Ruddy Email & Phone Number

Calabasas, California, United States

Calabasas, California, United States

Villa Graziaido Executive Center, Malibu Ca

• Responsible for supervisory direction and coordination of catering events for corporate groups and University events.• Maintain the function book; create booking agreements and Banquet Event Orders through Visual One.• Arranged rooming blocks for conference groups.• Design custom menus and determine costs for event ranging in fundraisers to VIP Board of Regents and University Presidential events.• Direct staff in preparing banquet/meeting rooms in conformance to the client’s requests • Confirm payments, guarantees, set-ups and signed contracts and changes with clients.• First point of contact when guests walk through the lobby to the front desk.• Help guests get checked in for their reservation by asking for identification and credit. card for paying incidentals. Have guests sign registration card and make keys for their room and provide guests with a property map.

Disneyland Resort

• Guest Services Cast Members are responsible for providing exemplary service to Guests during check-in and check-out, phone interaction, face-to-face interaction. • Strong memorization and technical computer system proficiency. • Paying constant attention to detail, with a high ability to multi-task in a fast-paced and constantly changing environment. • Providing Guests with the most accurate information regarding on and off property locations, often recommending specific locations/events using available resources. • Handling highly sensitive Guest information and have a strong ability to problem solve with little or no supervision.• Read and analyze banquet event order to gather guest information, determine proper setup, timeline, and specific guest needs.• Ensure event set-ups and break-downs are done correctly, safely, and in a timely fashion. • Prepare a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Kellogg West Pomona

Set up banquet room as requested by the supervisor to include glassware, service ware, linenAttend roll call meetings before events kick off in order to learn function particulars, including hotel and guest expectationsGreet and welcome guests and respond to their requests in a courteous and friendly mannerServe the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet