Eugene Samsonov

Eugene Samsonov Email and Phone Number

BY-EN, UK-EN, RU-EN Translator, Technical Writer, Customer Support @ Logic Software Inc.
Eugene Samsonov's Location
Minsk, Belarus, Belarus
About Eugene Samsonov

I am a technical writer/translator/support agent with some 15 years of experience. My work scope as technical writer have included building and regularly updating online help for a project management web-based platform, with auxiliary tasks from authoring articles for the corporate blog to SEO-related assignments related to website content. I am an advanced PC user with skills in desktop publishing and web design (HTML, CSS). My technical support duties have included operating Zendesk and Intercom ticketing systems; email communications with customers, organizing and running remote troubleshooting sessions. In general, the job consisted in assisting customers in resolving issues and processing bug reports with forwarding them to respective departments (QA, development or customer success teams).A high command of English (C2) and advanced communication skills make me confident that I can take up any technical support-related job. My technical translation duties included: ● Website localization (English to Russian) ● Software localization (English to Russian) ● Proofreading & editing (English and Russian)I am a translator with over 30 years of experience. My portfolio includes hundreds of projects in various areas: from construction blueprints in Adobe CAD to research articles in medical journals. My assets as a translator can be viewed on my page at ProZ, the most complete translation industry database.My long professional record includes working as project coordinator in a number of EU-funded projects in Belarus aimed at strengthening civil society, environmental protection and employment services of the country.

Eugene Samsonov's Current Company Details
Logic Software Inc.

Logic Software Inc.

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BY-EN, UK-EN, RU-EN Translator, Technical Writer, Customer Support
Website:
logicsoftware.net
Employees:
6
Eugene Samsonov Work Experience Details
  • Logic Software Inc.
    Ru-En Translator, Customer Support, Technical Writer,
    Logic Software Inc. Mar 2007 - Present
    Toronto, Ontario, Canada
     Drafting project proposals based on client specifications; Web design; Written translations from/into English; Interpreting at web conferences/international meetings; Subtitling RU-EN; Transcription RU-EN; Product management; Technical support (phone, email, IM); Reviewing technical documentation; Drafting manuals; Online helps; Video tutorials; Website localization; etc.
    View
  • Eu Tacis Technical Assistance To Ukraine And Belarus With Their Global Climate Change Commitments
    Local Project Coordinator
    Eu Tacis Technical Assistance To Ukraine And Belarus With Their Global Climate Change Commitments Dec 2004 - Oct 2006
    Paris, Ontario, Canada
    Full-time local project coordinator on an EU Tacis Project, aimed at assisting Belarus in meeting certain commitments under UNFCCC and Kyoto Protocol thereto.Duties: Act as deputy to team leader in the country, including: Supervise project daily activities; Translations/interpreting; Coordinate inputs of local experts; Draft terms of reference/work plans for local experts; Supervise financial accounts; Translation/interpretation, Web design; Draft/participate in drafting agendas for training and stakeholder workshops;
  • Undp/Gef Project National Capacity Self-Assessment (Ncsa) For Global Environmental Management.
    Deputy Project Manager In Public Relations And Information Management.
    Undp/Gef Project National Capacity Self-Assessment (Ncsa) For Global Environmental Management. Oct 2003 - Dec 2004
    Minsk, Belarus
    Deputy Project Manager in public relations and information management. The PIO is responsible for all information activity (organizational and logistical) matters under the NCSA project.Duties include: Supervise the project’s information exchange and management activities; Translations/interpreting; Draft regular press-releases for dissemination through the UN system; Prepare a detailed action plan’s draft of a long-term information campaign about implementation of the three global conventions (UNFCCC, UNCCD, UNCBD) and synergies among them; Prepare and publish informational booklets and posters about Conventions synergies anddistribute them; Prepare a number of local awareness raising workshops about the global Conventions andsynergies among them; Web design, system administration on office LAN; Draft the concept of National Information Center and its Organizational Scheme with ToRs for its staff responsible for gathering and dissemination of environmental information with focus on thethree global Conventions.
  • Eu Tacis Project Reducing Agricultural And Industrial River Pollution, Neman River, Grodno, Belarus
    Local Office Coordinator
    Eu Tacis Project Reducing Agricultural And Industrial River Pollution, Neman River, Grodno, Belarus Aug 2001 - Aug 2003
    Grodno, Belarus
    Assisting, as Local Office Coordinator, project implementation for the benefit of the Grodno OblastCommittee for Natural Resources and Environmental Protection and regional government (GrodnoOblast Executive Committee).Main duties: Supervision of daily office operations; acting for Project Manager in his absence; audit andfinalisation of office financial accounts, as required; supervision of office file management; routineoffice paper work; office Internet and E-mail operations. Translations/Interpreting Preparing local restricted tender documents EC style for computer and office equipment. Secretary of Tender Committee. Assisting Project Manager in designing and conducting project operations, liaising with theBeneficiary and other partner institutions, including ones in Lithuania and Poland. Assisting in designing project proposals Tacis style aimed at raising funds for future environmental projects in Belarus.

Eugene Samsonov Skills

Manuals Online Help Robohelp Technical Documentation Framemaker Translation Localization Technical Communication Technical Writing Internationalization Web Content Content Development Content Management Software Documentation Editing Website Localization Adobe Acrobat Single Sourcing Technical Translation Guides Desktop Publishing Trados Machine Translation Snagit Globalization Dita Localization Testing Terminology

Eugene Samsonov Education Details

Frequently Asked Questions about Eugene Samsonov

What company does Eugene Samsonov work for?

Eugene Samsonov works for Logic Software Inc.

What is Eugene Samsonov's role at the current company?

Eugene Samsonov's current role is BY-EN, UK-EN, RU-EN Translator, Technical Writer, Customer Support.

What schools did Eugene Samsonov attend?

Eugene Samsonov attended Belarus State University, Secondary School #168, Secondary School #100, Minsk.

What are some of Eugene Samsonov's interests?

Eugene Samsonov has interest in Guitar, Music, English, Jogging.

What skills is Eugene Samsonov known for?

Eugene Samsonov has skills like Manuals, Online Help, Robohelp, Technical Documentation, Framemaker, Translation, Localization, Technical Communication, Technical Writing, Internationalization, Web Content, Content Development.

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