Patient Access Service
Warmly greet and welcome all patients and other customers into the Practice. Confirm patient appointments and verify patient information Create and/or update patient registration and insurance information. Review all registration and insurance information in systems, verify the accuracy of the data and reconcile with information available from insurance carriers. Provide exceptional patient related customer service and understanding. Direct patients to the correct departments/ facilities. Routinely resolve patient appointment concerns and/or conflicts. Organize all forms needed for patient registration/service needs.