Senior Software Engineer, Api Integrations, Team Lead
Current- Led B2B development initiatives to scale technical capabilities, streamlining customer onboarding and enhancing PunchOut quote and order processing efficiency.
- Allocated and distributed work capacity within the team, ensuring effective task assignment to meet business goals while meeting own workload.
- Implemented, configured, and deployed an automated email alert system within internal middleware, ensuring timely notifications of order issues to key stakeholders.
- Served as the primary point of contact for B2B production issues, effectively resolving customer concerns through log analysis, data history troubleshooting, and direct client collaboration.
- Drove team efforts to design and redesign services to support decoupling of the existing platform architecture, utilizing a multi-step process including architecture review, work breakdown, task assignment, and.