Eugene Spirov Email & Phone Number

Saint Petersburg, Russia

-Implementation and maintenance of Java-based chatbots and voice bots (MRCP, SIP), utilizing speech recognition (ASR) and speech synthesis (TTS) on a microservices architecture;-Troubleshooting and Investigation software bots errors, providing complaints to the development department;-Installation, configuration, and maintenance of Linux environments (Centos, RedHat, RED, Debian, Ubuntu, Astra);-Task automation using Bash, Ansible;-Troubleshooting and investigation network and hardware issues (wireshark, tcp-dump, sngrep, htop, iotop, syslogs, mtr, nslookup, iperf, nmap, JVM GC);-Configuration Linux repositories (createrepo, reprepo);-Working with REST API (soap, postman, CLI);-Tenant administration in SberCloud (IaaS);-ESXi administration;-Installation, configuration, and maintenance of databases: PostgreSQL, MongoDB, TSDB;-Installation and configuration of web services: Nginx, HAproxy, Apache (war);-Installation and configuration of RabbitMQ data bus;-Installation and configuration of monitoring systems: Zabbix, Prometheus/Grafana;-Working with high-volume app logs(grep/zgrep/regex + ELK);-Installation of SSL/TLS certificates;-Docker container creation;-Firewalld configuration;-Scripting in Python;-Collaboration with the ServiceDesk departments;-Working with JIRA, Confluence;-Creating logical network topology diagrams in Visio and Draw.io;-Writing instructions for colleagues and users;-Developed a bash script for collecting server characteristics in CSV format, reducing the creation time of network passports in Confluence by 2 times.

St Petersburg City, Russia

-Remote LV2 technical support for users using speech recognition (ASR) products (monolith);-Task automation using Powershell, Task Scheduler;-Installation, configuration, troubleshooting of Windows Server 2016/2019;-Installation, configuration, troubleshooting of MS SQL;-Knowledge base management in Confluence;-Night duty (zabbix alerts, quick resolution of critical issues in client infrastructure);-Configuration of zabbix monitoring, telegram bots.

Saint-Petersburg, Russia

-Installation, configuration, and maintenance of user workstations Ubuntu, Windows;-Installation, configuration and maintenance of network equipment MikroTik, D-Link, Ubiquiti, Cisco;-Installation, configuration and maintenance of servers Fileserver, AD, LAMP, 1C;-Administration and maintaining reporting in the GLPI Helpdesk and JIRA systems;-Creating physical and logical network topology diagrams in Visio and Draw.io;-Servicing, upgrading, and repairing hardware components of workstations and servers;-Installation, configuration and software updates;-Data backup and recovery;-Collaboration with contracting organizations;-Conducting webinars and user trainings;-Conducting technical interviews for candidates and onboarding trainees;-Onsite and remote support for over 1000 users;-Implemented GLPI Inventory instead of legacy XLS, reducing inventory time by approximately 75%;-Implemented MikroTik with IPsec tunnels instead of legacy L2TP, reducing engineers' visits to remote branches by 90%;-Replaced the wireless network with a wired one in 30 the branches, completely resolved L1/L2 network issues;-Migrated 1C from bare metal to the cloud, reducing the number of accountants from 3 to 2.

St Petersburg City, Russia

-Installation, configuration and maintenance of network equipment;-Installation, repair and maintenance of communication lines;-Installation and maintenance of telecommunication racks;-Providing technical support to customers;-Connected more than 2,000 new clients to the provider’s local network Ethernet, ADSL, Wi-MAX, Wi-Fi.