Ceo - Human Factors Engineer
CurrentHuman Systems Integration, Human Factors, Manpower, Safety, Training, Habitability, Strategic Planning. Coordinated with United States Coast Guard (USCG) Human Systems Integration Division (CG-1B3), program sponsors, and sponsor’s representatives to develop and execute Interagency Operations Centers (IOC) Watchkeeper Usability Analysis Operational Test Event. Developed project plan, test plan, test procedures, user surveys and post-test questionnaires. Performed detailed system task and function analyses by reviewing system training materials, job aids, and instructional manuals in conjunction with Subject Matter Expert (SME) interviews. Developed detailed test procedures to be executed during usability testing using Morae usability testing software and operationally realistic scenarios. Performed cognitive walkthroughs and facilitated verbal think-aloud protocols during test events. Provided equipment set up, moderated test with users from multiple federal, state, and local agencies. Performed post-test analysis and prepared detailed test report. Prepared and delivered test out-brief complete with video clips of each significant finding and design recommendations for suggested usability improvements. Developed, refined, and updated the FAA NextGen Human Systems Integration Strategic plan to reflect emerging changes associated with the NextGen program. Defined program objectives, major focus areas, program goals and the major activities needed to achieve stated goals.