Eugene Walker Email & Phone Number

Boosted packing department productivity from 16 UPH to 24 UPH, with a stretch rate of 26 UPH, driving over $41K in annual cost savings. Led customer priority project, consistently achieving 80% completion on 1,100 daily orders. Developed and implemented incident mitigation form, for identifying and reducing OSHA incidents. Partnered with senior leadership to create incident reporting guides, improving safety and root cause analysis processes across the site.· Acts as Shift safety Subject… Show more Boosted packing department productivity from 16 UPH to 24 UPH, with a stretch rate of 26 UPH, driving over $41K in annual cost savings. Led customer priority project, consistently achieving 80% completion on 1,100 daily orders. Developed and implemented incident mitigation form, for identifying and reducing OSHA incidents. Partnered with senior leadership to create incident reporting guides, improving safety and root cause analysis processes across the site.· Acts as Shift safety Subject Matter Expert responsible for onboarding and training all newly hired leaders and associates on site safety practices and standards.· Successfully manages a team of over 25 direct reports and 2 hourly leaders with a monthly DPMO of less than 200.· Successfully created, planned, and launched immersive site level investigative processes to reduce ORIs· Ranked has top performing area manager for fiscal year 2023.· Tapped by senior leadership to drive peak planning for fiscal year 2024 Show less

Supervised 30+ associates in the ticketing department, ensuring 99% accuracy in pricing and product quality across 1,500+ items daily. Oversaw merchandise flow, verified UPCs, manifests, and store orders, while consistently reducing backlog by 15%. Maintained high standards, ensuring all items were ticketed correctly and damage-free.· Increased internal associate engagement transformed shift-level KPIs and drove the attrition rate on the shift below.8%.· Implemented best practice and… Show more Supervised 30+ associates in the ticketing department, ensuring 99% accuracy in pricing and product quality across 1,500+ items daily. Oversaw merchandise flow, verified UPCs, manifests, and store orders, while consistently reducing backlog by 15%. Maintained high standards, ensuring all items were ticketed correctly and damage-free.· Increased internal associate engagement transformed shift-level KPIs and drove the attrition rate on the shift below.8%.· Implemented best practice and process improvement methods, leading a shift accuracy improvement of 6.5%.· Directly onboarded to high volume shift that was underperforming by 13% to site level productivity expectations. Utilized engagement via work withs and shift level GEMBA meetings to identify and reduce barriers to process.· Was elected onsite engagement leader with responsibility over increasing employee connection scores and reducing tenured attrition Show less

Experienced operations leader with a decade at Walmart (09/2009–02/2022) across various roles. As Area Manager, led teams, managed staffing, and maintained safety and quality standards. As Onsite Trainer, delivered training, ensured compliance, and supported new initiatives. Improved safety and operational efficiency as Receiving Door Runner and Freight Handler by managing workflows, operating equipment, and ensuring freight integrity. Consistently upheld policies, standards, and safety while… Show more Experienced operations leader with a decade at Walmart (09/2009–02/2022) across various roles. As Area Manager, led teams, managed staffing, and maintained safety and quality standards. As Onsite Trainer, delivered training, ensured compliance, and supported new initiatives. Improved safety and operational efficiency as Receiving Door Runner and Freight Handler by managing workflows, operating equipment, and ensuring freight integrity. Consistently upheld policies, standards, and safety while driving operational excellence.· Successfully grew from a hourly team member to an Area Manager over a 10 year career that spanned direct functions, training, and managing teams of over 80+ hourly team members.· Grew and promoted 12 hourly team members to hourly leaders and 2 hourly leaders to salaried leaders.· Was tasked with managing multiple outbound shipping lanes and carrier capacity resulting in an average of 80K units shipped per day.· Consistently assigned to build and deploy KPI tracking tools to drive hour by hour performance improvement at a site level. Show less

Red Hat Certification

Course, Dare To Lead

Certificate, Computer Science