Project Specialist
Current
Feb 2024 - Present
Who is Eugene Warner? Overview
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Quick answer
Eugene Warner is listed as Senior Analyst at TD, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at comcast.com and a matched LinkedIn profile for Eugene Warner.
Eugene Warner previously worked as Project Specialist at Td and Sr. Analyst Operational Fraud Compliance & Remediation at Comcast. Eugene Warner holds Bachelor'S Degree, Spanish For Language And Professional Studies from Temple University.
Company email context
Email format at TD
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{first}_{last}@comcast.com
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AeroLeads found 1 current-domain work email signal for Eugene Warner. Compare company email patterns before reaching out.
Profile bio
About Eugene Warner
Accomplished, motivated, and detail-oriented professional with extensive experience in finances. An effective verbal and written communicator in both English and Spanish with the ability to multi-task, prioritize and remain focused on the task at hand. Innate ability to observe a risk analysis process and recommend changes to policy and guidelines; proven track record of contributing to change management activities across multiple stakeholders. Adept at identifying and leading problem resolutions for complex issues and performing targeted and periodic monitoring of business activities for compliance with regulatory requirements.
Listed skills include Microsoft Office, Banking, Customer Service, Risk Management, and 14 others.
Current workplace
Eugene Warner's current company
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7 roles
Eugene Warner work experience
A career timeline built from the work history available for this profile.
Sr. Analyst Operational Fraud Compliance & Remediation
Jul 2022 - Jul 2023
Customer Experience Quality Assurance Analyst
- Review system enhancements and highlight identified issues as well as identify process improvements and analyze vendor files to ensure contractual obligations are met that improve the customer and employee experience.
- Collaborate with the Voice of the Customer Program Manger in the development of system enhancements and associate procedures, increasing customer satisfaction and employee engagement
- Interpret and analyze data to develop recommendations for action plans that drive projects for improvement
- Ensure vendor processes and documentation meet company-wide standards reducing regulatory violations
- Evaluate the adequacy and effectiveness of procedures and vendor controls within required time frames and in accordance with departmental standards
- Assist and train vendor managers on system requirements and ensure that third party information is relayed, and correspondence documented and vetted, reducing customer complaints Accomplishments o Corresponded and met.
May 2021 - Jul 2022
Quality Assurance Analyst
Charged with reviewing and revising testing methodology and highlighting identified issues as well as auditing and identifying procedural gaps, system enhancements, and analyze processes that affect the customer.Ensure operational tasks are performed efficiently including reducing errors and maintaining overall customer satisfactionEnsure vendor processes.
Jul 2017 - Apr 2021
Quality Analyst
Monitored customer phone calls and verified agent transactions to ensure information was correct.Identified and verified customer interactions via monitoring phone calls and call center agent interactions and then highlighted areas of improvement including improvement of soft skills and adhering to governmental regulationsDeveloped, maintained, and.
Mar 2016 - Jun 2017
Quality Control Analyst
Offered and accepted a promotion to the new Quality Control team within the organization. Fostered collaborative relationships with upper management and internal departments by designing test scripts, interpreting documentation, presenting findings and facilitating the implementation of essential changes. Led to increased customer satisfaction and.
Oct 2011 - Mar 2016
Bank Operations Associate
Assisted customers in all areas, requesting necessary identification and contacting customers to verify information for the purpose of approval or declination of checking and savings accounts. Determined eligibility by processing over 2000 pended applications monthly, which consisted of reconciling information and documentation, increasing the bank’s.
Oct 2009 - Oct 2011
2 education records
Eugene Warner education
Bachelor'S Degree, Spanish For Language And Professional Studies
Temple University
High School Diploma
Cardinal Dougherty High School
FAQ
Frequently asked questions about Eugene Warner
Quick answers generated from the profile data available on this page.
What company does Eugene Warner work for?
Eugene Warner works for TD.
What is Eugene Warner's role at TD?
Eugene Warner is listed as Senior Analyst at TD.
What is Eugene Warner's email address?
AeroLeads has found 1 work email signal at @comcast.com for Eugene Warner at TD.
Where is Eugene Warner based?
Eugene Warner is based in Philadelphia, Pennsylvania, United States while working with TD.
What companies has Eugene Warner worked for?
Eugene Warner has worked for Td, Comcast, Wsfs Bank, Cenlar Fsb, and Ally.
How can I contact Eugene Warner?
You can use AeroLeads to view verified contact signals for Eugene Warner at TD, including work email, phone, and LinkedIn data when available.
What schools did Eugene Warner attend?
Eugene Warner holds Bachelor'S Degree, Spanish For Language And Professional Studies from Temple University.
What skills is Eugene Warner known for?
Eugene Warner is listed with skills including Microsoft Office, Banking, Customer Service, Risk Management, Microsoft Excel, Teamwork, Powerpoint, and Financial Analysis.
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