Eugene W. Email & Phone Number

Greater Salt Lake City Area

Designed, developed and maintained performance metrics, excel tools, account profitability worksheets, automation tools, interactive forms, and reporting workbooks.Developed and presented weekly and monthly productivity reporting, with a focus on KPI targeting and trending analysis, to the Distribution Center manager, co-managers and lead staff.Action: Designed graphical reports (such as line, bar graphs and pie charts) with data extracted from SAP that measured individual and team productivity (such as picked, packed, shipped units/hr alongside errors/hr) in real time. Utilized Excel database functions, macros and VBA (Visual Basic for Applications) to modify and enhance existing macros. Performed Pareto analysis to determine root causes of processing errors. Once reports were developed, team members utilized macros to run reports independently.Results: Revolutionized Easton, Baseball, Softball (EBS's) Distribution by introducing Lean Thinking, reducing processing cost per unit by 41%.Improved on time shipping percentage from 74% to 99.99% on time.Reduced the Distribution Center’s Cost per Unit (CPU) by 30% Consistent increase in operating efficiencies and reduction in operating costs Action: Designed a daily work prioritization scheme of customer orders in Excel that interfaced with SAP and utilized advanced formulas such as vlookup, conditional and nested formulas, macros, VBA, pivot tables and graphs clearly displaying which new orders were to be processed first based on order type and quantity.Result: Saved over $1M annually in lost business.Note: First six years via Infoway Software

Greater Salt Lake City Area

Responsible for interviewing Subject Matter Experts, gathering, analyzing and documenting IT technical requirements, with the aid of Use Cases, on business operations such as sales, purchases and payments for the eventual purpose of creating Crystal and Web reports for sales staff and customers of this decorative stamp manufacturer.Participated in the implementation and launch of European operations by:• Gathering, analyzing and documenting IT technical requirements for the Payment History Report – a report listing the payment details such as orders and returns of Stampin’ Up’s! direct agent sales staff.• Documenting requirements on numerous internal Crystal reports that aided the company’s direct sales staff in their day to day operations.• Utilizing Borland StarTeam and CaliberRM to manage projects.

Greater Denver Area

Full oversight and accountability for planning, staffing, and managing multiple e-learning projects related to StorageTek and SUN Microsystems data storage offerings.· Responsible for instituting and managing all e-learning project implementation factors with focus on key deliverables, and e-learning project management tasks that include:· Gather requirements, draft contracts and requirements specifications working directly with management and IT staff.· Create e-learning project plans and consult, advise and report status to StorageTek and SUN management.· Consistently provide all project oversight including team/change management and conducting weekly status and daily review meetings (as necessary).· Implement and publish courses on different learning management systems.

Greater Denver Area

Authored and disseminated technical manuals and publications on the SCSI and Fibre Channel Interface, Tape and Tape Automation, and related products.

Greater Denver Area

Produced technical illustrations for Storage Technology Corporation storage product documentation. Edited and reformatted illustrations to meet requirements.

Msc., Information Systems

Masters Degree, Business Administration

Bachelor’S Degree, Information Systems