Solve customer problems and requests by a combination of approaches – verbal advice, lab based projects, customer visits and Technical drawings.Prioritizes work requests based on potential impact to the business and in consultation with the Commercial team.Manage the technical team in terms of project based technical jobs and achieving 90% target.Provide management and guidance to the junior members of the team.Manage of Key Projects in achieving targets on timly manner.Provide technical service for current business development and engage accounts discussions for new business opportunities.Provide input on technical and marketing communications to promote the growth of the Services Provided.Support the development of technical literature, sales tools and training programs for internal and distributor use and for presentations to customers.Investigation of customer complaintsTechnical training.Form strong relationships with All customers.Takes the lead in promoting lab safety and Product Stewardship values.Worked closely with other departments in preparations, sourcing, evaluation, and recommendation to the project management team on the work plans, logistics and Procurement.Liaise with Consultants, suppliers to negotiate contracts and propose alternative materials to satisfy the clients requirement with in the budget.Slashed payroll/ benefits administration cost by 20% by negotiating prices and fees, while the continuation and enhancements of services

The Jotun Group is a Norwegian chemicals company dealing mainly in decorative paints and performance coatings. As of February 2017, the company has a presence in more than 100 countries around the world, with 9500 employees, 63 companies in 45 countries, and 37 production facilities in 21 countries.

The Jotun Group is a Norwegian chemicals company dealing mainly in decorative paints and performance coatings. As of February 2017, the company has a presence in more than 100 countries around the world, with 9500 employees, 63 companies in 45 countries, and 37 production facilities in 21 countries.

IIR produces first-class conferences, seminars and trainings for transferring knowledge and exchanging views. IIR events help inform high-level personnel about developments in their respective industries and provide a forum for them to exchange experiences.

National Pen® offers high quality personalized products at factory-direct pricing. In business over 50 years, we manufacture and assemble many of our promotional products in the USA. Advertise your business by imprinting your company name or logo on personalized pens, key chains, note pads, magnets, calendars, mugs, tote bags & more. Personalized promotional products are perfect for trade show giveaways, customer appreciation, corporate events, and marketing your brand.

The global customer management company handles outgoing and incoming calls from more than 40 contact centers in the Americas, Europe, and the Asia/Pacific region. Services include customer care, telesales, technical support, database marketing, data collection, and e-commerce support for clients in such fields as insurance, financial services, information technology, pharmaceuticals, and telecommunications.

ePacific Global provides greater end-customer satisfaction and incremental client revenue at a reduced cost. Our service model makes customer satisfaction more affordable by aligning the right resources, technology, and processes with client needs and end customers expectations.