Eugene Beene Email & Phone Number

Jacksonville, AR, US

Desktop Support/MS Exchange AdministratorThis is a Contract position with the Arkansas Department of Finance and Administration. The Administrator is responsible for providing a wide variety of administrative support for the migration to Microsoft Exchange 2003. The Administrator is required to provide Exchange Migration to end users via remote client.

I was part of the team that managed the SQL-based FileNet Imaging system used by Arkansas Blue Cross Blue Shield. My responsibilities included monitoring the system for problems, and working with the vendor to correct any issues. Working with the software programmers to test changes in the Development environment and then move to the Production upon.

• Setup and manage a Novell Netware 5 network consisting of approximately 80 users, printers, etc. Troubleshoot and provide technical assistance for all equipment within the department including palm pilots, scanners and.
• Moved Juvenile Court Division of Family Court from a terminal emulation-based environment to a PC-based Novell network environment.
• Automated workflow using automated forms with network technology
• Enhanced communications and productivity by using current technology such as e-mail and network file sharing capabilities..Manage an Oracle-base imaging system using FileNet on a Windows 2000 server for Circuit.

• For Mercy General Health Partners (Muskegon) managed a wide range of IT initiatives including PC setup and configuration, Dumb terminal setup for AS400 access, technical troubleshooting, network administration, and.
• Strengthened overall network administration/performance; establishing user access on Novell 3.12 and 4.11 servers including troubleshooting, group setup and granting rights as needed.
• Improved and accelerated corporate communications by setting up users on the E-mail system (GroupWise 4.1 and GroupWise Remote), creating post offices for remote sites to access the MGHP WAN and handling most.
• Expanded access to the AS400 and/or MEDIC system by setting up new PC’s with network interface cards (NICs) and emulation software to accelerate processing and improve productivity.For the Mercy Family Care Center (an.
• Designed, implemented and maintained a real-time pharmacy system including comprehensive drug file, inventory, dispensing, and patient inquiry programs.
• Developed and implemented software programs for an HMO-type system utilizing COBOL language.

Associates, Computer Science

Currently Enrolled, Information Technology

Working on Bachelor's degree