Eugene Boateng Email & Phone Number

Sault Ste. Marie, On, Ca

Sault Ste. Marie, Ontario, Canada

Sault Ste. Marie, Ontario, Canada

Sault Ste. Marie, Ontario, Canada

Developed and maintained previous web and winform applications, service integrations, SQL jobs, Epicor dashboards, queries and customizations. Project lead for MEI My Account CustomerPortal supplying technical and support workflow information for stakeholders and subjectmatter experts using SDLC waterfall methodology as base. Worked day-to-day tickets throughManage Engine ITSM and scoped optimal solutions between the internal staff requirementsand ITS application software… Show more Developed and maintained previous web and winform applications, service integrations, SQL jobs, Epicor dashboards, queries and customizations. Project lead for MEI My Account CustomerPortal supplying technical and support workflow information for stakeholders and subjectmatter experts using SDLC waterfall methodology as base. Worked day-to-day tickets throughManage Engine ITSM and scoped optimal solutions between the internal staff requirementsand ITS application software capabilities. Show less

1520 Queens Street, Sault Ste. Marie, Ontario

Develop and maintained websites. Design and create online applications, and web forms. Support client needs by setting up and maintaining websites, and creating user profiles. Participate in meetings with the senior staff to learn about the project specifications and client's expectations for the software.Selected Projects:Utilized Java, VB.Net, C#, HTML, CSS and MSSQL to create online applications. Assisted with development using ArcMap 10 and ArcGIS… Show more Develop and maintained websites. Design and create online applications, and web forms. Support client needs by setting up and maintaining websites, and creating user profiles. Participate in meetings with the senior staff to learn about the project specifications and client's expectations for the software.Selected Projects:Utilized Java, VB.Net, C#, HTML, CSS and MSSQL to create online applications. Assisted with development using ArcMap 10 and ArcGIS applications.Assisted with the development of a financial assistance system for the United Way, which provided an easy to use, central, searchable database of client information and current and past assistance requests, as well as and the ability for applicants to send requests on-line.Assisted with maintenance, debugging and aesthetic appearances on websites.Successfully designed and developed a user friendly Intake system for the United Way, which tracks user details and referral information and creates organized reports for administrators. Developed wireframe and designed client interface for Community Assistance Trust project.Assisted in ArcMap toolbar development and testing using ArcMap Objects API.Created help documentation for projects, for both user and administrative roles. Assisted with the development of an event management and attendance tracking system for Wilfred Laurier University (WLU), which uses both web and android tablet interfaces. The system tracks students, faculty and staff, as well as members of the public at campus events and seminars. Assisted in the development of an Early Years Digital Sign In for Child Care Algoma, which serves as an attendance tracking system for parents, caregivers and children, as well as guest members at events and workshops.Assisted with the Vulnerable Persons Registry (VPR) organizing news listings.Completed ESRI [GIS] training to continue to broaden skills in GIS programming. Show less

Sault Ste. Marie, Ontario, Canada

Intern

548 Great Northern Road

Provided excellent customer serviced and educated customer on products while lending support and achieving the highest standard of store appearance. Acquired a good understanding of store concept; engage customers in conversation; assisted in the understanding, demonstration and description selection of merchandise. Responsible for meeting individual productivity goals.

Sault Ste. Marie

Serviced computers using various tools and software. Responsibilities included helping customers with their computers or electronic devices, answering questions in store and on the phone, assisting with sales regarding in depth device reviews and provided tutorials and thorough training for customers.

Sault Ste. Marie

Recognized for providing exceptional customer service, finding and tailoring technical solutions for academic users. Provided detailed documentation on the learning management system for both students and faculty. Provided training to faculty who used planned sessions and one-on-one help. Worked without direct supervision, trusted to identify and complete work while meeting deadlines, and escalate issues to senior IT Staff.

1 Year Diploma, Computer Programming Analyst

2 Year Diploma, Computer Programming