Eugene Hataya Email & Phone Number

Tokyo, Japan

• Developed and built lists of potential leads and new customers within specific Financial Services, Insurance, Securities, Japanese Megabanks, Korean Big Pharma in Northeast Asia, generated 1000+ key contacts, exceeded 2x target within first 6 months• Sourced, cold called, pitched solutions, solicit orders on products and portfolios. • Analyzed customers' needs and recommended solution that best meets the customers' requirement• Converted inbound leads into opportunity by properly qualifying opportunities • Worked with Sales Director and Key Account Managers in managing payments, client communications, product support and customer service queries• Liaised with regional Singapore Sales and Marketing teams on establishing Japan and Korea-centric customer service support, developed visibility to prospective clients• Utilized Salesforce and maintained up-to-date client records, meeting details, marketing details, customer-based service and action information• Worked with Sales and Finance counterparts to prepare and quote prices, order schedule, credit terms and sales contracts

Tokyo, Japan

• Provide quality client services to large scale Japanese trading companies and top tier Japanese investment banks • First point of contact to existing clients while working with Sales, Content, Product, and Technical Support Teams in providing premium customer experience in Japanese, Korean, and English • Provide ESG market research to Japan’s top three energy companies (JERA, Tokyo Gas, and INPEX) to support JV partnership with Santos in Australia • Develop EPS and EBITA financial reports and market insights on global energy industries for Japanese clients in Petroleum and LNG Well JV • Conduct client presentations in Japanese and Korean with Sales team to drive sales promotion efforts, achieving 90% success rate in new client contracts • Provide up to date market trends to key accounts and achieve client retention rate of 100% in the last 3+ years • Lead training for Upstream energy products to new members and junior employees • Provide advice in Japanese and Korean to key clients through tailored translation reporting and presentation to drive new projects and investmentsAchivement : Promoted in First Year

韓国