Eugene Hataya Email & Phone Number

Tokyo, Japan

• Developed and built lists of potential leads and new customers within specific Financial Services, Insurance, Securities, Japanese Megabanks, Korean Big Pharma in Northeast Asia, generated 1000+ key contacts, exceeded.
• Sourced, cold called, pitched solutions, solicit orders on products and portfolios.
• Analyzed customers' needs and recommended solution that best meets the customers' requirement
• Converted inbound leads into opportunity by properly qualifying opportunities
• Worked with Sales Director and Key Account Managers in managing payments, client communications, product support and customer service queries
• Liaised with regional Singapore Sales and Marketing teams on establishing Japan and Korea-centric customer service support, developed visibility to prospective clients

Tokyo, Japan

• Provide quality client services to large scale Japanese trading companies and top tier Japanese investment banks
• First point of contact to existing clients while working with Sales, Content, Product, and Technical Support Teams in providing premium customer experience in Japanese, Korean, and English
• Provide ESG market research to Japan’s top three energy companies (JERA, Tokyo Gas, and INPEX) to support JV partnership with Santos in Australia
• Develop EPS and EBITA financial reports and market insights on global energy industries for Japanese clients in Petroleum and LNG Well JV
• Conduct client presentations in Japanese and Korean with Sales team to drive sales promotion efforts, achieving 90% success rate in new client contracts
• Provide up to date market trends to key accounts and achieve client retention rate of 100% in the last 3+ years

韓国