Eugene Hoffman, Csm, Sa, Cspo, Pmp Email & Phone Number

Hartford, Ct, Us

Hartford, Ct, Us

Hartford, Ct, Us

● Served as Scrum Master for a team that successfully delivered a Billing Integration MVP using SAFe®● Served as Scrum Master for a team that implemented an enterprise OCR solution● Coordinated Production Releases and warranty support for application projects● Created estimates of cost and duration for projects in collaboration with IT architects and stakeholders● Communicated project status and regular updates on resources to all levels of the organization

Stamford, Ct, Us

● Created visualizations using sales and marketing data in Qlik Sense for C-level executive dashboards● Analyzed and document data warehouse refresh process using MS SQL Server Studio and MS Visio● Served as technology expert for various business needs

Stamford, Connecticut, Us

● Served as Scrum Master/Project Manager for IBM Notes Re-platforming team of 4-5; helped organization transition to Agile mindset, organized and facilitated Scrum ceremonies, collaborated with Product Owner to create user stories with acceptance criteria and to prioritize backlog, worked on backlog items as time permitted (data modeling and ETL, UI design, K2 Five development, QA and UAT testing)● Coordinated technology needs for Casualty Brokerage Division, including requirements elicitation, process improvement, solution development, and data analysis & reporting● Identified business objectives, needs, and scope for various business improvement efforts and technology projects● Developed data models and data visualizations, e.g., dashboards● Created project charters with division managers that identified objectives and project scope● Technologies: K2 Five, SQL Server (SSMS, SSIS), SharePoint, Team Foundation Services, Qlik Sense, Microsoft Office and Access with VBA & ODBC data, IBM Notes, Azure

Stamford, Connecticut, Us

● Planned, estimated, and executed 15+ projects as BA or Lead BA● Elicited, documented, and validated requirements in a complex, global environment● Analyzed business processes and created future states with suggested improvements● Managed offshore BA consultants for a $13MM OneShield Dragon implementation● Coordinated User Acceptance Testing (UAT) phases for multiple projects● Mentored junior BA’s and guided peers with difficult situations● Led development of, IT Mission Statement, Vision, and Core Values● Created BA process framework and project deliverable templates for PMO● Technologies: Microsoft Office, IBM Notes, Jira, Top Team Analyst, HP ALM, Kintana, Business Objects

New York, Ny, Us

● Led team of four Business Analysts in analysis and implementation tasks● Created use cases, requirements docs, process models, ETL maps, and test cases● Developed close working relationships with business customers and IT groups● Technologies: Microsoft Office, IBM Notes, CaliberRM, Cognos, Informatica, HP QualityCenter

Ms, Financial Engineering - Financial Technology Track

Ba, Economics, International Studies Program | Technical Theatre Minor

Nys Regents Diploma