Eugene O'Brien Email & Phone Number

Newbury Center, Ohio, Us

- Managed all operations including electrical / electromechanical assembly, injection molding, PCB assembly, facilities, IT, accounting & finance, quality, HR, purchasing, inventory, and shipping.- Reduced personnel expense by over 22% with a concurrent 16% revenue increase through improved HR practices, reduced turnover, and implementation of lean and continuous improvement processes that supported the growth and scalability. - Improved customer RMAs by over 60% in one year and 93% over two years. - Managed an ERP implementation from QuickBooks over eighteen months while concurrently supervising the construction of a new research and development office.- Initiated the ITAR registration and acted as empowered official, and managed all CMMC (cybersecurity) certification compliance.- Implemented the quality management system programs for both ISO 9001 and ISO 13485 for medical devices, and registered as a Class 2 contract manufacturer with the FDA.- Established and communicated the strategic direction of the company’s operations including policies, training, security measures to ensure effective and consistent support and execution.

- Performed process engineering improvement, operations consolidation, acquisition due diligence and integration, government solicitation submittal, ERP evaluation and implementation, business intelligence reporting, vendor negotiation, and ITAR / ATF regulatory consulting for rapidly expanding companies.- Created SOPs (Standard Operating Procedures) for ATF serialized product processing incorporating both ERP and manual workflows for sales orders, RMA, purchase orders, work orders, etc., to also support ISO 9001 implementation.- Composed requirements documents for ERP functionality supplementation to include processing and retention of industry specific data including FFL, USML or CCL classifications, 4473 records, and FAET / TTB audit information.- Planned and executed post-acquisition facility and operations transition and consolidation projects.- Researched and amended deficient ATF acquisition and disposition (A&D) record logbooks.- Prepared ATF import permits, Department of Commerce export licenses, and DDTC export licenses (DSP-5, DSP-73, etc.).

College Station, Texas, Us

- Assumed full operational responsibility to transition the management team, lead the production recovery and expansion, and eliminate sales and ecommerce backlogs for five brands (ArmaLite, Surgeon Rifles, McMillan Rifles, AWC Silencers, and Nexus Ammunition).- Transitioned the business model from a domestic to an export focus, including exports to over 50 countries.- Returned P&L to positive within 120 days, reduced sales backlog by 80%, and supplied one month of finished goods inventory.- Increased invoiced shipments nearly 50% in the second half of 2019 compared to the first half.- Managed all ITAR, DCMA, and ATF compliance functions. Negotiated DCMA audit corrective actions including rectifying altered documentation and resolving explosive material storage logistic issues.- Restored $18M of supply chain flow in 90 days, with payment terms, impaired through inadequate relationship management.

College Station, Texas, Us

- Directed recovery and improvement of the regulatory compliance program following 18 months of negative P&L and cash flow, and multiple voluntary disclosures for non-compliance.- Managed the ATF and DDTC compliance program as the FFL Responsible Person (RP) and ITAR Empowered Official.- Negotiated necessary corrective actions with agencies, performed all export and import licensing (USML, EAR, AECA), and drafted a warehousing and distribution agreement (WDA) for access into European markets.- Reconstructed inadequately maintained ATF acquisition and disposition records from base information, including reporting multiple theft-loss reports to law enforcement, and closed several facilities’ ATF records.

College Station, Texas, Us

- Managed the migration from the ArmaLite / Geneseo, IL facility’s ERP system to its parent company’s ERP system.- Completed the project plan, business requirement documents, employee training and information transition on schedule, under budget, and with zero unplanned downtime.- Created and improved system business intelligence with extensive use of Crystal Reports, SQL, and SSRS.- Relocated to Phoenix, AZ to assist that facility’s understanding and use of business processes and ERP workflows.

College Station, Texas, Us

- Directed the operational strategy for manufacturing with direct accountability for performance and continuous improvement for the ArmaLite brand (an independent subsidiary of Strategic Armory Corps). Managed over 80 staff for production planning, supply chain, machining, assembly, and warehouse functions.- Executed a scalable growth plan that sustainably augmented operations from a monthly average of 685 units to 7,545.- Increased per-person productivity 230% and revenue 86% to the highest rates in company history within ten months.- Implemented lean manufacturing to reduce machining scrap by 93%, vendor scrap by 78%, WIP by 21%, and average assembly time per unit by 62%.- Raised gross margin by 6.9 points while average revenue per unit declined by over 40%.- Led the team implementation of the ISO 9001 certification and achieved certification within four months with zero nonconformances. Acted as Management Representative and Lead Auditor following certification.- Developed and performed sales forecasting, ecommerce fulfillment, manufacturing capacity and MRP planning, and KPI evaluation.- Created internal finance models to improve allocation of COGS expenses and provide accurate internal machining quotes that facilitated improved outsourcing vs. insourcing decisions.

Columbia, Sc, Us

- Led strategic teams to develop and execute business plans that improved internal legacy process inefficiencies.- Created supplemental profit centers including ecommerce fulfillment and assisted confidential subsidiary mergers.- Performed sales forecasting, manufacturing capacity planning, product life cycle planning, and KPI reporting.- Supervised teams to implement expanded sales order processing, logistics, and purchasing processes.- Created executive level reports and dashboards to monitor market, supplier, customer, and internal KPI’s.- Initiated supply chain review to eliminate undelivered orders and maintain necessary inventory for future sales cycles.- Developed product requirements documents and negotiated supplier commitments.

- Enhanced online marketing campaign performance (SEM, PPC, SEO, CPA, CVR, ROI) for the leading automotive OEM website and retail e-commerce marketing services provider.- Optimized positioning, budget and A/B testing to reduce cost per click (CPC) and lead conversion costs.- Created KPI and metric reporting systems with business development integration programs. Designed performance-revenue and client ROI analytical models to help support an over 40% increase in a major OEM client revenue stream.- Designed and translated business intelligence into executive level dashboards, with staff and client level transparency, to target operational effectiveness measures. Revealed $500,000 of unreimbursed expenses that added directly to profit.

Rochester, New York, Us

- Directed inter-silo team with $250 M annual expenditures to enhance ERP / SAP managerial effectiveness.- Generated strategic commodity finance and business forecasts, including ROI, NPV, IRR, & variance projections, to achieve an 11% cost reduction goal.

Us

Managed EPA, OSHA, DOT/Hazmat, and emergency response compliance for 40 chemical facilities in 13 states. Supervised personnel, contractors, and budgets, and provided business development assistance. Evaluated risk exposure to help determine business expansion, closure, and relocation options

Supervised personnel, compliance, emergency response, and environmental compliance associated engineering for 45 petroleum storage facilities in New York State and Canada.

Project Manager for P&L monitoring, procurement benchmarking, logistic planning, and performance analysis for the US Dept. of Energy at the Nevada Nuclear Test Site.

Amsterdam, Nederland, Nl

Mba, Finance

Ms, Environmental Management

Bs, Environmental Management

Education record