Eugene Olson Email & Phone Number

Responsible for managing, installing and setup of hardware assets; Resolving hardware and software problems; Set up of phones and desktops; Developing procedures, and training users; Maintenance of LAN port connections from IDF closets to desks; Telepresence support; VPN token administration.

Responsible for managing, installing and setup of assets (hardware and software); implementing lease and license renewals; Resolving hardware and software problems; Administering servers; Maintaining LAN access and security; Developing procedures, and training users.Oversaw the move of a production server to 3 different locations, minimizing down time, and without increasing operating costs to the client.Helped recovery of a troubled corporate encryption program, decreasing recovery time for my client from 5 days (corporate) to hours on site or one day for remote usersDeveloped and implemented procedures for a new group so that over 50 computers were able to be associated with their users, and so that unused PCs could be redeployed.Documented access and security on LAN drives, resulting in a much more secure environment

Maintained code and JCL for the system; Implemented changes and enhancements to the system; Resolved mainframe job ABENDS; Provided 24 hour support during trial balance closing periods; Provided file transmission support for clients around the world; Trained new support personnel.Designed and implemented a mainframe interface to a Web-based transmission system within 2% of estimated time so that Delphi could successfully use a new worldwide system on time and accuratelyMade changes to the Delphi currency translation system for conversion to the Euro so that current and archived data accurately reflected income and costs in the new Euro currencySuccessfully developed and taught a class for a proprietary EDS language to 4-5 on site and remote programmers, so they would be able to support EDS systems for their clientsSuccessfully shut down the Delphi trial balance and currency translation system

Maintained code and JCL for several systems; Implemented changes and enhancements to the system; Resolved mainframe job ABENDS; Provided 24 hour support on rotating basis; Provided file transmission support for clients around the world; Trained new support personnel on the systems.Served as Project Manager during remediation of code for the GM Controller Account resulting in Zero outages as the calendar rolled from 1999 to 2000Rewrote the JCL and programs for the GM Tax Benefit Compliance system resulting in more automation, more accuracy, less rework, and one third faster turn-around time for compliance reportsRewrote Tax Benefit Compliance system to reflect changes to the GM savings program, so that GM could accurately predict year-end pass/fail status and make changes to save them penalty payments and to allow employees to save more money

Computer Programming And Operations, Computer Programming

Bachelor Of Science, Psychology

Activities and Societies: Leader for Boy Pioneers (similar to Boy Scouts)Graduated with honors is Pschology, Who's Who in American.