• Departmental Oversight: Supervise and coordinate the activities of the four different departments to ensure alignment with company goals.• Lead Research and Development (R&D) Initiatives: Spearhead research and development initiatives, focusing on innovative training and development solutions.• Strategic Planning & Execution: Develop and implement strategic plans in alignment with the company's vision and goals.• Team Leadership and Development: Mentor and develop team leaders within the departments, fostering a culture of excellence.• Performance Monitoring: Evaluate departmental performances and implement improvements.• Compliance and Quality Assurance: Ensure all training programs meet industry standards and compliance requirements.• Perform risk management to minimize project risks• Budget Management: Oversee budgeting and resource allocation to ensure financial efficiency.• Process Optimization: Continually assess and optimize operational processes for efficiency and effectiveness.• Stakeholder Communication: Communicate effectively with all stakeholders, including the CEO, team members, and clients.

• Research and Development of New Interventions: Conduct thorough market research to identify emerging trends and needs in leadership development, sales programs, and soft skills training.• Curriculum Design: Develop innovative and effective training programs tailored to the needs of financial institutions, MNCs, and similar organizations.• Quality Assurance: Oversee the quality of training materials and programs to ensure they meet the high standards of the company.• Client Engagement: Liaise with clients to understand their specific training needs and customize programs accordingly.• Feedback Analysis and Program Adjustment: Regularly gather and analyze feedback from clients and participants to refine and improve training offerings.Monitoring Industry Trends: Stay updated on the latest developments in corporate training and leadership development.• Budget Management: Oversee the budget for research and development activities, ensuring optimal allocation of resources.

o Build a repository of content assets for Corporate Learning.o Work with relevant stakeholders to support the build-out of program materials for client projects.o Conduct relevant research, and data analysis, and create reports.o Research, facilitate, and maintain relevant Learning Management Systems (LMS) and solutions.o Create content, facilitate engagement, and track learners’ progress on relevant LMS platforms – e.g. creating online courses and engaging with learners through assessments, quizzes, responding in comments, etc.o Maintain and develop learning solutions and simulations as and when necessary.o Maintain the company’s website.o Perform other related duties as assigned.

• Promoted exploration of building blocks of learning by leading diverse, hands-on activities.• Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.• Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.• Devised and implemented strategies to create and maintain cohesive school community within virtual classroom setting.• Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.• Performed all necessary duties and responsibilities as a teacher.Key Contributions:• Curriculum Design - Designed, developed, and implemented daily lessons for students across Year 7-9.• Student Council - Founded the Student Council of WMSPI and served as its first teacher advisor.• School Events - Conducted school events as the technical support team providing support for sounds, lighting, computer-related needs.• Microsoft Team Adaptation - Prepared the school community to quickly adapt to online lessons via Microsoft Teams during Covid-19 lockdown.• Covid-19 Safety Committee - Volunteered to help the school to come up with the necessary precautionary measures to ensure the school community is compliant with the Covid-19 prevention procedures.

• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.• Kept students on-task with proactive behavior modification and positive reinforcement strategies.• Held conferences with parents to address questions, discuss academic progress and encourage learning goals.• Completed and filed daily paperwork for homeroom activities, including meal count sheets and attendance logs.

• Taught Information Communication Technology (ICT) and Design & Technology (DT) for Year 7-9.• Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.• Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.• Met with administrators and department team members to work on curriculum planning and assessment methods.• Graded and evaluated student assignments, papers and course work.

Xendit is a payment gateway that makes payments for all kinds of businesses in Indonesia painless. We allow our customers to receive and send money with simple integrations. Each and every transaction can be easily reconciled and recorded with automated detection of funds with instant notification.Notable Contributions:• Build crons to continue breaking processes for company disbursement services.• Build monitoring dashboards in Datadog to monitor the status of each disbursement channels.• Build circuit breaker that will automatically disable and enable the disbursement channels.• Triage and firefight to resolve bugs that broke the system.

Coffee is not just a drink, it's balanced mix of science and art, and Baristas, are the craftsmen of Coffee.Main Responsibilities:• Perform daily opening and closing operation for the location in charged. We are trained to handle each location solo, so we are kinda like a octopus, multitasking like a pro.• Perform coffee calibration to assure the quality of coffee served (more than once throughout the day if necessary). The effort we put in to make sure each cup that is served will always taste the same, regardless of time, place and person behind the bar.• Prepare drinks according to the recipe specified (adjust according to customer’s taste upon request). Recipes are just a guide, we craft the drinks according to the customer's taste.• Perform daily and weekly stock take to ensure all materials and supplies are available in the kiosks. We always stock up more than needed to brace for the unexpected.• Engage with customer with proper customer service protocols. Always smile and customers will smile back.On top of all that, I learned a lot of business analysis tools such as SWOT and MoSCoW methods and other business related knowledge with my frequent interaction with the proprietor. Running a cafe or coffee business isn't as simple as it seems, there's a lot more things that goes on behind the bar.

- Manage and support Bright Steel ERP system> Procurement Module> Sales Module> Production Module- Hardware & software support and maintenance

SENIOR HUMAN RESOURCES OFFICER (June 2014 - April 2015)- Handle recruitment of new members- Conduct/Organize training for members- Provide mentoring/counseling for members- Appraise the performance of membersPUBLIC RELATION OFFICER (October 2013 - June 2014)- Manage the publicity and branding of INTI Sales Support Team.- Manage the communication between organizations and staff members.- Manage the social media presence of the organization.- Handle external conflicts and crisis.

VICE PRESIDENT OF MEMBERSHIP - INTI ALLIE GATERS TOASTMASTERS CLUB- Promote the club and manage the process of bringing in guests and transforming them into members.- Initiate contact with guests, make them feel comfortable, and provide them with the information they need to join the club.- Monitor the membership levels and strategize with the rest of the executive committee about how to overcome membership challenges when they occur.

We offer creative advertising solutions through a group of travel recommendation websites and also runs Awesome Collections where we motivate through wearables.We launched AwesomePenang.com on the 27/4/2012 as an initiative to promote Penang food, places and events. Our readers are mainly young travelers and locals who wishes to discover coolest stuff in their area. Awesome Collections is a fashion/merchandise line designed especially for dreamers, believers and achievers. We don’t want to just make wearables, we want to make an extension of the wearer. Awesome Collections is the result of this approach, it is a minimalist design working harmoniously together with a deep belief to create a very personal statement. Its design is an expression of the individual, a personal statement of a person’s belief.My job is to provide technical support to ensure that the server is always up and running and perform regular site maintenance in case of emergencies.

Lim Ye Stationery aims to deliver the highest quality of stationeries at the lowest affordable price for students. We understood the pain of looking for a pen that is good and lasting and only to have lost it somewhere else. We sourced our products from multiple partners in order to deliver the best products at the best price for our customers.I am involved in the marketing management where I look into the potential of new markets that we can get involved with.