Application Testing: Proficient in testing components across diverse Pega applications to guarantee optimal performance and reliability. Collaborated with teams to identify and rectify issues, enhancing overall application quality.Pega Platform Proficiency: Expertise in leveraging Pega's low-code environment to customize applications, utilizing features like case management and decision processes. Ensured alignment with best practices and security protocols.Problem Solving: Analyzed and resolved technical challenges throughout development, testing, and deployment stages. Implemented effective solutions to amplify application functionality and performance.

• Successfully developed and implemented comprehensive chess fundamentals curriculum, consistently delivering high-quality instruction in six-week sessions.• Facilitated simultaneous chess matches for a group of approximately 20 students, providing valuable in-person chess experience.• Achieved exceptional retention rate of 95% for returning students.

• Created dynamic and engaging learning experiences by utilizing instructional materials that covered math and reading comprehension.• Improved students' reading comprehension skills and critical thinking abilities through the use of mock readings and assessments.• Collaborated with local elementary school teachers to seamlessly implement hybrid learning for students during the pandemic.

• Demonstrated strong multitasking abilities while working under tight deadlines, handling a range of responsibilities including taking orders, answering customer inquiries, and delivering food and beverages.• Proficiently processed approximately 100 cash and credit card transactions daily using POS ordering software, and efficiently managed opening and closing procedures.• Achieved consistently high levels of customer satisfaction, as reflected in numerous positive same-day Yelp reviews.