As a QA Tester for the top-ranked bank in the country, I contributed to the development of their FX trading platform. Working as part of an Agile team with approximately 30 members, I participated in the full development cycle, from prototyping to launch. Following deployment, I continued to analyze feedback in production, ensuring that the platform met the bank's high standards. As a member of a larger banking department of around 500 employees, I worked collaboratively to deliver a reliable and robust trading system.- Testing of back-end, front-end and third-party service integrations.- Deep level research of submitted defects (Log analysis of all internal and external services and protocols; analyzing code in Bitbucket)- Creation and support of gherkin syntax-based test cases- Setup, execution and analysis report of auto and manual tests (Allure framework)- Deployment and configuration of test environments (Docker, Openshift), work with different CI/CD tools (Jenkins, Docker, Gradle)- Collaborated with analysts, developers, support, and product manager.- Trained, coached, and supervised new staff members.

As a Manual QA, I worked with an Agile team on multiple internal projects. I played an active role in creating testing processes, providing training to employees, and conducting candidate interviews.Later, I was promoted to lead a small QA team for a complex, multi-component analytical web platform. In this role, I was responsible for developing testing procedures by defining quality metrics and test strategies. To ensure optimal productivity, I established clear milestones and criteria to track progress in a timely manner.- Manual testing of applications, utilities, web interfaces, trading platform plugins.- Assisted in the development and maintenance of the project and corporate Quality Department procedures- Process automation: creating and maintaining a load and demo environment, writing Python scripts for generating data- Creating, maintaining, prioritizing and distributing tasks and bugs in Jira.- Definition and analysis of quality assurance metrics, improving operational workflows- Collaborated with developers, consulted support department, technical writers, product manager.

Worked as a technical support engineer for Microsoft desktop products. I was responsible for diagnosing and solving technical problems, analyzing system logs, reproducing and monitoring issues.- Interacted with the Microsoft development department (creating tickets, bug reports, monitoring implementation);- Writing patches and scripts to solve user technical problems;- Interacted with users to clarify the details of the problem;- Provided support for individuals all over Eastern Europe.