Community Recreation | Sport, Recreation and Major Events DivisionFinancial Coordination LeadTransfer Payment Ontario Functional Lead

Scarborough District Canada DayVendors, Volunteers, & Support Lead (2022)Parks, Entertainment, & Lead Coordinator (2023 - Present)

Scarborough District Active Living Unit

• Responsible for splitting COVID-19 lab results, paying close attention to detail of file naming conventions, and placing in correct folders to be triaged to the appropriate team; Exercised independent judgement in the triaging of documents, checking with supervisors only when necessary• Processed documents of a confidential and sensitive nature including lab results, lab requisitions, and other documents containing Personal Information and Personal Health Information in compliance with relevant policies and legislation (i.e. PHIPA, MFIPPA)

Responsible for day-to-day operations including preparing staff payroll timesheets, tracking and forwarding Accounts Payable, ensuring that they were sent to the Book Keeper, and reviewing, screening and preparing interoffice and external mail Set up virtual meetings, and scheduling of appointments; took minutes for teleconference Board of Management meetings and Management meetings which including topics of confidential nature such as labour relations, continuance planning, and financials Developed and implemented office filing and retrieval system included storage and archival of confidential documents (e.g. payroll and labour relations documents), financial documents, and organization of all physical documents and records to ensure they could be retrieved if needed in a timely manner

Coordinator & Assistant to the Event Lead (2020)City of Toronto Scarborough District Canada Day Committee Prepared a variety of documents for approval and signature such as permit applications and requests, invoices, insurance documents, etc. Followed up on a variety of items and prioritized items for review by the Event LeadVolunteer and Children’s Section Co-Lead (2019) Participated in Monthly district-wide meetings to plan and develop Canada Day events (e.g. bouncy castles, activity/agency booths, mascots, etc.) at Thompson Memorial Park for approximately 15, 000 participants and to discuss policies, procedures and programming Consulted and collaborated with community-based groups, advisory councils, residents, and program participants (e.g. Centre for Immigrants & Community Services and Investing in Families program) to maintain, create and enhance recreation opportunities and to coordinate the planning and delivery of services Prepared proposals for partnerships and funding (e.g. donations, pop-up booths and mascots with RCMP, Canadian Armed Forces, MLSE) for committee review

Program & Event Coordinator(2018 – 2020) Oakridge CRC/Stephen Leacock CRC Planned, directed and oversaw multiple events (i.e. Community Halloween, Christmas and Family Day events with 150+ and Fun Fair with 500+ participants) and supported the coordination and supervision of programs Scheduled, directed, coordinated and evaluated the activities of 10 -15 part-time recreation staff and 15 – 25 volunteers Ensured quality of programs by providing suggestions to Recreation Programmer and completing QUEST 2 Evaluations Received and processed facility permits upon approval from Recreation Programmer. Advised permit holders of upcoming deadlines and status of applications. Filed and flagged facility permits for follow-up. Active Living Unit, Scarborough South Assisted with the overseeing of 120 programs and 3 fitness centres in the Scarborough South Cluster by completing administrative duties including assisting with: communicating changes in staffing, policies and program operations within the cluster; preparing reports, business cases and corporate forms as well as preparing and reviewing program information for inclusion in the City’s Fun Guide Evaluated facility attendance and program registration and provided ideas and adjustments to programs and services to Community Recreation Programmer

Customer Service Representative, PF&R Client Services (2018-2020)Provided customer service and resolved public/client complaints (e.g. course transfers, age overrides, waitlist errors, econnect issues, refunds) Handled various methods of payment and issued receipts to program participants Responded to a wide range of public inquiries through call centre and PFR Customer Service email (e.g. refund requests, overrides, registration, community recreation)Facility In-Charge (2018-2020)Provided guidance to program staff, participants and/or permit holdersAssisted recreation and facility staff with the delivery of recreational programming, the accommodation of permit groups and the provision of client customer serviceProgram Instructor (2016 - 2019)Planned, implemented and taught piano and musical theory lessons to children age 7-12 in an individual and group setting, children afterschool recreation programs for group of 15 6-12 year olds and reading programs for group of 15 6-10 year oldsInteracted with students, parents, community members and staff to communicate program informationPerformed administrative tasks to support the program

Community Programs Unit | Sport, Recreation and Recognition DivisionFinancial Coordination LeadTransfer Payment Ontario Functional Lead

Community Programs Unit | Sport, Recreation, and Recognition Division

Community Programs Unit | Sport, Recreation and Recognition Division

Supported the operations of National level Toronto Martial Arts and Lion Dance performance team and organizationLiaised and performed for various clients including Toronto Raptors, CP24, Culture Link, TD Canada Trust, Fete ChinoisAssisted with the planning, administration and execution of city-level martial arts tournaments open to the public of the Greater Toronto Area and OntarioReviewed, Planned and oversaw school member and family special events including Summer Barbeques and Holiday parties for 30 - 50 multi-generational members aged 3 - 40 yrs. Organized food and attendance and planned recreation activities during all events.

In the absence of Head of Operations, assisted Team Lead in scheduling, coordinating, and leading team of 7 - 10 performers in community, corporate, and special events performancesPrepared schedules and assigned performers to teams. Notified and communicated with performers regarding their schedules and ensured they had all necessary information Coordinated rehearsal practices, equipment preparation, and acquisition of required supplies for each performanceLiaised with Event Coordinators/Planners onsite regarding performances. Troubleshoot and resolved conflicts and issues in a fast-moving event environment

Planned, organized and instructed children in a variety of programs (i.e. sports, visual arts, violin and piano) for a group of 6-20 children aged 3-5, 6-12 and 10-14 Ensured Recreation programs and services were welcoming and inclusive and followed the Principles of Healthy Child Development (HIGH FIVE®) in the planning and delivery of programs Completed a variety of department and corporate forms including participant Incident /accident reports, recreation program plans, etc. and ensured follow-up

Planned, developed and taught a variety of lessons in Science and English to a class of 30 gifted grade 5 students and lessons in Spreadsheets (Excel) and Word Processing to class of 20 grade 9 ESL students in Introduction to Information and Technology in Business (BTT 1O) curriculumProvided 1-on-1 guidance and support to students in completing course assignments and assessmentsWorked one on one and with group of students to improve their skillsOrganised, implemented and revised a music unit for three classes of gifted grade 4 and 5’s of approximately 20 studentsAssisted in supervising students on field trip to Roy Thompson HallCreated a variety of assessments in reference to the Ontario curriculum as well as provincial standards for achievement