I am a customer centric business and technical professional with 20 years of information technology management, program and project management, business analysis, and support services management experience in both cross-functional and direct supervisory roles. An analytical business thinker, and experienced IT management practitioner managing projects across multiple disciplines that include; infrastructure planning and engineering, construction, local and cloud/SaaS enterprise software application development and deployment, strategic/custom software development, enterprise Cloud/SaaS software release management, business processes and work flows, technology and process implementation, compliance, and business initiatives for multiple industries to include; government, healthcare, global communications, critical infrastructure, co-location, global and local transportation, social media, commercial, institutional, and retail with varying work environments. A champion of teamwork, and an easy to lead military veteran, with a uniquely strong ability to win the “hearts and minds” of team members, colleagues, as well as my customers both internal and external by developing trust-based relationships. When combined with well-practiced organizational skills, proposal, presentation, and communication abilities, earned business value is always recognized by management, providing maximum ROI. Strong PMI® foundational and core project management skills set. Experienced in waterfall, agile, and hybrid project process environments.
Listed skills include Program Management, Integration, Enterprise Software, Project Management, and 51 others.