• Owned field enablement efforts including training, demo’s and collateral for sales staff and partners• Led customer success engagements for key global accounts• Key contributor for improving customer on-boarding and usability improvements• Helped lead CI/CD engineering team for Oracle Cloud Infrastructure integration• Led marketing efforts for conferences, including RSA and Oracle OpenWorld

• End-to-end handling of customer accounts from pre-sales activity to delivery for key accounts• Helped lead offshore development team from concept to GA release• Developed “peer-based recommendations” and “cart analytics” features to upsell to existing customers• Evaluated new investment and co-selling opportunities

▪ Provided support for field sales, including RFx’s, custom demos and proofs of concepts▪ Worked closely with Product Development and Product Management on IDM product direction▪ Developed scenarios for ForgeRock demonstration platform

• Participated in most strategic, seven-figure sales efforts across North America• Co-authored four demonstration images used by virtually every Security Specialist• Worked closely with Product Development and Product Management on product direction• Designed and implemented custom integration of Identity Manager and Identity Analytics• Designed and implemented custom integration of Identity Manager and Role Manager• Designed and implemented custom reports, plugins, connectors and batch• Planned and delivered training classes for sales engineers

▪ Led end-to-end implementations of Xellerate (later known as Oracle Identity Manager)▪ Analyzed, designed and implemented identity management solutions for customers▪ Worked with Engineering and Product Management on productizing customer enhancements▪ Prepared and delivered training classes for offshore developers and customer teams

• Designed and implemented classes for OMA DM Device Definition Framework• Wrote requirements, functional specs and design documents for supporting SyncML Device Management• Designed and implemented QA automation libraries and JUnit Framework extensions• Managed a six-developer team to develop over 500 tests covering over 10 functional areas

• Conceived, built and delivered product demonstrations for customers and partners• Designed and developed HTTP adapter for SAP’s “Business Connector”• Created module to transport serialized java.io.File objects through Viquity infrastructure• Wrote complex SQL queries for monitoring and analyzing customer activity on central hub• Developed EDI parsers and utilities for translating EDI routing logic

• Led performance tuning and quality reviews for 15-member development team• Monitored system and reviewed system statistics for problem programs and database activity• Researched, proposed and implemented solutions for inadequacies in SAP's software• Designed and developed UI for packing and shipping finished goods for main warehouses• Six-time award winner for utilization, teamwork and subject matter expertise