Eugene Y. Email & Phone Number

Sterling, Virginia, United States

Sterling, Virginia, United States

Sterling, Virginia, United States

Sterling, Virginia, United States

Mclean, Virginia

- Pioneer Agile framework to be adopted by the Strategy & Delivery team resulting in improved team collaboration, knowledge transfer, and client relation experience- Facilitate Quality Engineering/User Acceptance Testing work streams for software system upgrades- Capture project scope during planning and initialization phase to produce auditable project documentation- Utilize Excel to create and manage a resource allocation tool used by over 45 team members to forecast and predict future capacity

Alexandria, Virginia

- Utilize HTML, CSS, JavaScript and WordPress technologies to design, develop and manage websites for local small businesses- Provision and manage cPanel hosting accounts by conducting daily website and database backups, monitoring access logs and blocking IPs associated with suspicious activity- Manage web and graphic design projects via email and telephone communications- Service client support requests via phone, email, and support tickets resulting in a 98% satisfaction rate

Alexandria, Virginia

- Supervise classrooms of 20+ students, ensuring acceptable student conduct and a productive environment conducive to learning.- Collaborate with school administrators, parents, personnel, and colleagues.- Model correct use of oral and written language on a daily basis to demonstrate proper grammar techniques.- Assisted in constructing and delivered classroom verbal instructions and lessons to students during end of year examination period resulting in 80% pass rate.- Oversee classroom activity to ensure acceptable classroom conduct.