Customer support; Product and Process Requirement Analysis and Traceability; Support to different functional areas such as Product and Process Engineering and Project Management, Test Validation and Software.

Appropriate and timely communication between Delphi and the customer. Coordination of new products, projects and changes development at engineering level to support design and commercial areas within Delphi. Customer application definition including vehicle packaging, styling interface and vehicle system integration. Technical support to audio development, validation testing and vehicle releases. Technical support to manufacturing, sales, warranty and design departments during launch, including development, validation and improvement of requirements and specifications. Main customers: Volkswagen and Chrysler

Voice of the customer. Coordination of new products, projects and change development. Customer application definition. Technical support. Main customer: Vokswagen

Customer application definition. Support warranty, cost reduction, and JD Power improvement. Appropriate and timely communication between Delphi-D and the customer. Be fully integrated with the Delphi-D commercial and program teams. Follow up of quality product results at customer site. Main customer: Volkswagen

Main contact at Delphi manufacturing plant to act as a coordinator to set up and follow up containment and resolution of assembly plant returns. Support on warranty and supplier returns. Follow up quality expectations and customer satisfaction criteria from assembly plants. Main customers: GM