• Attending large amounts of incoming phone calls and website leads, seeking immigration assistance with Canadian visas, temporary and permanent and information about existing permanent residence programs and Canadian citizenship.• Identifying and assessing customers’ needs to provide accurate, valid and complete information to generate sales.• Following up with leads and potential clients• Preparing contracts • Collecting first payments• Monitoring the evolution of the services sold to clients.• Dealing with client problems, claims, issues and unpaid fees

• Attending large amounts of incoming phone calls and website leads, seeking immigration assistance with Canadian visas, temporary and permanent and information about existing permanent residence programs and Canadian citizenship.• Identifying and assessing customers’ needs to provide accurate, valid and complete information to generate sales.

• Preparing classes, grading homework, weekly written and oral exams, attending university coordination meetings

• Hiring, training, inducting and supervising the is institute´s teachers• Following on students´ academic development• Oral placement tests to prospect students• Organization of institue´s festivals and summer camps• Administrative department´s paperwork