Eugenia Raynor Email and Phone Number
Four Seasons + Fortune 100 / Startup = Exceptional Employee for Your CompanyHarmonizer. Judicious. Optimistic. Passionate about the Golden Rule. Perhaps it's my Midwest roots, but to me, life revolves around the golden rule: treat others as you would like to be treated. I am in HR because I believe in cooperating more than competing, even in the toughest of scenarios. This mindset allows me to build relationships, empower employees to reach company goals, and generate employee engagement/loyalty. During my time at Forbes Five-Star hospitality brands like Four Seasons & Dorchester Collection, I acquired the secret to success: how to create a meaningful sense of belonging. Leveraging my Five-Star service mentality and combined startup and enterprise experience, I excel at building trust, diffusing conflicts, developing and implementing policies, and making swift decisions when needed. My background in benefits administration encompasses a specialization in Workers' Compensation and Occupational Health and Safety within both Union and non-Union environments. I possess comprehensive knowledge of employment law, including complaint investigations to proactively mitigate legal risks. My professional mission is to optimize work-life balance by equipping them with the knowledge employees need to make informed decisions and access valuable company benefits to make better life decisions. Outside of work, I actively pursue continuous learning opportunities, studying HR practices and taking workshops to hone my skills in the workplace. = EXPERTISE = Workers' Compensation Claims Management | Accident Investigation | Safety Committees | Return to Work | OSHA record keeping | Ergonomic Evaluation | Training | Leave Management and Compliance: COBRA, FMLA, ADAA, ACA, FMLA, ADA, PDL | Transitional Duty | Employee Drug Screen | Covid-19 protocols | Adapting to Rapidly Changing Environments | Employee Engagement and Problem-Solving with Diverse Populations | Leadership Support | Employee Advocacy | First Point of Escalation for Employee Concerns = SOFTWARE KNOWLEDGE = Microsoft Office Suite (Access, Excel, Outlook, Word, and PowerPoint), ChatGPT, Expensify, SmartSheet, ServiceNow, Box, Google Doc, AIC, SAP, Workday, Teams, SharePoint, Dovico, Concur, iVos, Navision, Lotus NotesLet's connect and see how I can help your organization thrive!
Balmoral Funds
View- Website:
- balmoralfunds.com
- Employees:
- 25
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Balmoral FundsLos Angeles, Ca, Us -
Executive Assistant Office ManagerBalmoral Funds Jul 2023 - PresentLos Angeles, California, Us► Proactively manage high-volume communications, including phone calls and emails, acting as gatekeeper to senior management, personal tasks► Manage office facilities, office lease, design, construction, renovation, and maintenance► Efficiently coordinate complex calendars and logistics for executive events, ensuring seamless execution of meetings and off-site events ► Manage complex calendars and coordinate high-priority meetings and travel arrangements across multiple time zones for both U.S. and international stakeholders, ensuring seamless communication and logistics. ► Implement AI-driven and traditional solutions for office management, contributing to the optimization of operational processes and streamlining data analysis processes, resulting in improved efficiency and decision-making capabilities across the organization -
Benefits SpecialistThe Huntington Mar 2023 - Jun 2023San Marino, Ca, Us► Advised managers, employees, and partners of guidelines, policies, processes, practices, and programs, Return to Site management, and Leave of Absence► Administered various employee benefits programs, such as group health, dental, vision, flexible spending accounts, life insurance, voluntary plans, retirement plans 403(b), 401(k), and wellness benefits► Reviewed and approved employee enrollments, including qualified life events, audited employee benefits eligibility class, administered dependent verification process, term overage dependents, and processed COBRA notices► Responded to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes, and other general inquiries within compliance requirements to include required documentation -
Human Resources SpecialistWestern Digital Jul 2021 - Sep 2022San Jose, Ca, Us► Advised managers, employees, and partners in the Americas on WD’s guidelines, policies, processes, practices, and programs, Return to Site management, and Leave of Absence► Conducted investigations and provided insight into each situation, ensuring appropriate policy and safety protocols were followed, cases were documented, and ongoing reports and recommendations ► Managed Return-to-site activities, including HR management of the Daily Health Self-Attestation process through ServiceNow. Reviewed data and outreach to managers, employees, and internal and external partners to resolve situations► Utilized project management tools like ServiceNow, Excel, Smartsheet, and Box to provide insightful reports to executives, aiding in informed decision-making -
Hr Claims AnalystSocalgas Jan 2021 - Jun 2021Los Angeles, Ca, Us► Managed safety protocols, interpret and apply laws to administer workers’ compensation claims in compliance with all rules, regulations, and reporting requirements of the Labor Code Division of Workers’ Compensation, Self-Insurance Regulations, and other administrative laws► Advised and assisted managers, followed up on Daily Health Self-Attestation, reviewed and monitored employees’ medical records to ensure the scope and duration of treatment were appropriate based on the injury and diagnosis, and communicated to all parties to provide insight into each situation► Conducted contact tracing as needed and outreach to employees, managers, and attorneys via email and phone. Reviewed and approved benefits payable to the injured employees, invoices including attorney bills, medical provider bills, liens, and mileage ► Reported appropriate cases to insurance and seek reimbursement. Managed litigated and non-litigated cases with complex issues while focusing on cost-effective solutions -
Workers Compensation AdministratorKeurig Dr Pepper Inc. Dec 2017 - Nov 2020Burlington, Massachusetts, Us► Liaison to the local management team regarding Workers Compensation ensuring that recordable injuries are accurately coded in the Company's vendor system within 24 hours of the incident and that OSHA 300 logs are accurate► Subject matter expert for the leave and workers' compensation programs in alignment and under the general direction and guidance of HR leadership and the legal department► Administered reasonable accommodation, leave programs, and policies per the applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, FMLA, etc.)► Assisted in the creation and facilitation of leave administration, workers' compensation training, and safety training programs and met regularly with HR business partners to review claims' status and develop strategies for resolution -
Administrative Assistant To Senior Vice PresidentOaktree Capital Management, L.P. Mar 2016 - Sep 2017Los Angeles, Ca, Us► Maintained complex calendars, scheduled meetings and conference calls, ordered and set up meals, managed expense reports, and organized team events► Managed SharePoint infrastructure for project management administration: Master Initiatives List, Forecast Allocation, Resources, Project Status Updates, etc.► Managed departmental routines: quarterly project metrics, project status update reporting, budget construction and submission, resource forecasting, and internal time tracking system► Scheduled travel arrangements, including airline, car, and hotel, and prepared detailed itineraries -
Executive Assistant To CeoDr. Schulze'S American Botanical Pharmacy Feb 2015 - Mar 2016Marina Del Rey, Ca, Us► Acted as a liaison and maintained open lines of communication among high-profile clientele, senior executives, middle management, and staff ► Managed and prioritized CEO’s daily calendar with accuracy to maximize efficiency ► Streamlined office processes by creating highly effective organizational and filing system, resulting in easy access to critical information ► Managed high call volume and in-person inquiries from clients and coworkers while maintaining excellent customer service -
Spa CoordinatorFour Seasons Hotels And Resorts Dec 2013 - Jan 2016Toronto, Ontario, Ca► Anticipated guest needs, utilizing exceptional customer service and customizing a luxury spa experience that enhanced guest loyalty to the Four Seasons brand ► Executed communication as a liaison between high-profile guests and spa staff, while delivering a consistent luxury experience that upheld Forbes Five Star and AAA Five Diamond standards► Achieved highest team sale goals at $12,450 for May, while team averaged $10,333 -
Executive Assistant To CeoDisrupt Interactive, Llc Jan 2011 - Feb 2015Los Angeles, California, Us► Planned, prioritized and implemented social media and creative communication campaigns for brands such as Grab Green, Novica, and Net Data Centers► Prepared and edited documents for corporate office, prepare reports, scheduled and coordinated meetings and events, prepared monthly expense reports, research and gathered data► Booked international and domestic travel arrangements for the CEO► Recognized for excellent speaking and listening skills, and ability to adapt quickly and execute last-minute, highly confidential projects on tight deadlines, all while providing excellent customer service -
Booking/Promoting InternshipSean Healy Presents May 2013 - Sep 2013Los Angeles, Ca, Us► Prepared social media promotion for concert release dates, tickets, new artists to generate sales► Assisted in group management and concert administration, concert negotiation and settlement -
La Prairie Spa CoordinatorDorchester Collection Sep 2011 - Jul 2013London, Gb► Forbes Five Star luxury brand ambassador managed key relationships with celebrity and VIP guests while keeping confidentiality ► Managed complex schedules and developed tailor-made spa program experiences, obtaining high-volume sales of luxury services and products -
Customer Care RepresentativeKimberly-Clark 2010 - 2011Irving, Tx, Us► Social Media Evangelist for brand, created framework, and vision for first-ever online social media presence► Achieved highest customer satisfaction at 95.6% vs team average of 68.5% -
Customer Care RepresentativeAlta Resources Jan 2009 - Jan 2010Neenah, Wi, Us► 2010 top salesperson at Disney Movie Club, up-sell rate of 173% vs team average of 114%► Baby Einstein top customer care member, achieved MSA for customer care team June 2010 83%► Johnson & Johnson and Chicken Soup for the Soul B2B sales and customer care and billing liaison, routinely-following up with all parties for resolution -
Administrative AssistantUniversity Of Wisconsin Milwaukee 2007 - 2009Milwaukee, Wi, Us► Managed admission, organization, and communication of undergraduate, graduate, and PhD files► Daily data entry for faculty, assisted in research projects, and highly confidential faculty teaching evaluations -
Hospitality Event CoordinatorThe Pabst Theater Group 2006 - 2009Milwaukee, Wisconsin, Us► Executed travel arrangements, dressing rooms, tour buses, F&B, and merchandise in correspondence with manager’s budget, time constraints, and company policies► Thrived in a fast-paced environment, with strong emphasis on problem-solving, organization, efficiency, and detail in meeting deadlines; while providing high-quality service to entertainers
Eugenia Raynor Education Details
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University Of Wisconsin-MilwaukeeCommunication And Media Studies
Frequently Asked Questions about Eugenia Raynor
What company does Eugenia Raynor work for?
Eugenia Raynor works for Balmoral Funds
What is Eugenia Raynor's role at the current company?
Eugenia Raynor's current role is Four Seasons + Fortune 100 / Startup = Exceptional Employee for Your Company.
What schools did Eugenia Raynor attend?
Eugenia Raynor attended University Of Wisconsin-Milwaukee.
Who are Eugenia Raynor's colleagues?
Eugenia Raynor's colleagues are Adam Marti, Jacob Moss, Clonagh Taylor, Adam Marti, Curtis Godin.
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