Thanks to more than 9M patients using our platform every month, MioDottore leads the Italian Healthcare digitalization endeavor with hundreds of thousands doctors and clinics adopting our software and services everyday to offer the best possible online and offline customer experience to their patients.As Chief Operating Officer (as well as Chief Customer Officer) of MioDottore I manage 140+ Operations professionals who are in charge of Customer Success & Account Management, Customer Support & Multichannel Integration, Field Professional Services, Customer Experience & Customer Marketing, Business Intelligence & Business Operations. I am accountable for the entire retention and expansion of our client base across all our business segments - General Practitioners, Individual Private and Clinical Doctors, Clinics/Medical Centers and Hospitals - reducing churn and increasing up-selling and cross-selling on a continuous basis.

At Docplanner we are making the healthcare experience more human. We want patients to find the perfect doctor and book an appointment in the most easy way. The patient journey should be enjoyable, and that's why we are always next to them: to help them find the best possible care. Anytime, anywhere.We also help doctors to better manage their practice and build their online reputation. With our integrated end-to-end solution, doctors are able not only to improve their online presence, but also to devote their time to what really matters: their patients.As Global VP of Operations I collaborate with the 12 country management teams and with global teams to optimize the overall Operational Excellence strategy and execution, ensuring consistency and efficiency across the DocPlanner Group, implementing innovative, technology-based business and operating models, driving automation while scaling-up our global "platfirm".

Kantar Marketplace is a SaaS market research platform designed for insights professionals, marketers and agencies who want to test, learn and move faster. It is the only market research platform with solutions that have been independently validated to predict sales and brand growth. We are committed to helping you unlock powerful insights through our verified audiences, intuitive self-serve dashboards and expert consulting - in over 50 countries.Kantar is the world’s leading data, analytics, insights and consulting company. We help clients understand people and inspire growth.As Global Director of Commercial Excellence - Kantar Marketplace, I am in charge of Commercial Operations and Customer Engagement, addressing the commercial growth pillars of Effectiveness, Coverage and Productivity through the design and implementation of the best possible 3D system of People, Process and Technology.

Chief Operating Officer: Italy Managing Director, Head of Sales & Client Service, Head of Go To Market Strategy, Business Development and Business Transformation, responsible for the integration across the Insights brands of Kantar - formerly known as Millward Brown and TNS - within the Italian market, as well as for the Strategy & Business Planning activity within the TRIBES region (encompassing Southern & Eastern Europe, as well as Benelux, Israel, Turkey and Russia). Head of Strategy & Transformation, tasked with expanding our Italy and TRIBES Insights, Analytics, Technology and Consulting capabilities via organic and inorganic growth, as well through strategic partnerships with external Software, Analytics and Consulting leaders.Chief Growth Officer: managing all Client Partners / head of sectors (all Sales) as well as all Domain Experts (all Delivery - through the Brand & Communication, Customer Experience, Innovation, Commerce, Media & Digital practices), hence the entire Client Service organization, selling and delivering to top Marketing, Sales & Strategy executives at local and international giants. Head of Sales Planning & Operations, designing sales territories and plans while helping the entire team execute on them and achieve sales, revenues, net sales and operating profit targets through disciplined application of the right processes and biorhythms. Leading the in-country application of our Commercial Disciplines of Client Segmentation, Pipeline Management and Profit Optimization. Managing 100+ FTE's (all the Sales, Client Management, Research and Consulting functions), while supervising the entire Insights Italy organization as its Managing Director (Direttore Generale) and reporting into the Insights CEO for Italy, Greece and Israel. Carrying an annual Quota of 38M$+.Board Member.

Managing Director of the Italian branch, managing a team of roughly 40 FTEs and the country P&L. Carrying an annual Quota of 10M$+. Board Member.As part of the Kantar and WPP groups, at Millward Brown we help clients grow great brands, from brand & communication strategy/design to in market measurement/execution across all channels.

Forrester Research is a global leader in research-based consulting services on how technology changes consumer behaviors. Such services are delivered through multiple channels, with its core being the syndicated/self service research SaaS platform forrester.com.Sales Country Manager Italy and Switzerland, measured on growth and retention revenues for the whole set of clients and prospects within the two assigned countries, while reporting to the SVP Sales of Europe. Head of Sales Strategy, Planning and Operational Execution.Managing a team of 10 FTE's (Account Directors, New Business Account Executives and Inside Sales), selling to Strategy, Marketing and Technology Management executives of enterprise clients across all industries (with special emphasis on Fashion, Retail, Financial Services and Technology), both in the User and in the Vendor space.Defining the marketing strategy for the assigned territories and executing on it through integrated marketing campaigns, local partnerships and branded events.Targeted to Forrester's YoY growth in Italy & Switzerland, carrying an annual Quota of roughly 5M$.

Head of Forrester's Sales in France, Italy, French and Italian speaking Switzerland. Head of Sales Strategy, Planning and Operational Execution. Managing a team of 13 FTE's (Account Directors, Team Leaders and Account Development Managers), selling to Marketing & Strategy as well as to Business Technology executives of the top B+ companies within the assigned European region.Defining the local omni-channel marketing strategy and executing on it.Targeted to Forrester's business growth in Southern Europe, responsible for its business development plans and strategies, while reporting to the VP Sales of Europe. Carrying an annual Quota of roughly 7M$.

Managing the Forrester's sales team selling to Business & Technology executives in France, Italy, French & Italian speaking Switzerland. Managing 10 FTE's spread across 3 different countries, ranging from Account Managers to New Business Development professionals, including Team Leaders. Main task is the definition and the implementation of Forrester's growth strategy in the Southern European space, via driving Forrester's sales and delivery efforts to the top French, Italian and Swiss companies, as well as via partnering with key local executive associations to boost Forrester's global Business & Technology communities. Overseeing related Marketing activities. Carrying an annual Quota of roughly 7M$.Head of Sales Strategy, Planning and Operational Execution for the entire region.

Leader of Italy ’s Sales Team, focused on selling Forrester ’s services to Business & Technology executives across all industries.Selling directly to key accounts as well as coordinating two sales reps, setting the local Sales and Marketing strategy and executing on it.

Responsible for account management and business development of Forrester’s research, advisory and community services in the Italian market, across all industries and all client groups (Marketing & Strategy, ICT and Technology Industry executives).

Responsible for product management and commercial strategy of Marketing Mix analytical solutions and for the sales and conduction of related consulting projects.Key Account Manager of the top Italian client for the Analytic Consulting services. Carrying an annual Quota of 1M$.Coordinated the Italian partnership between Nielsen Analytic Consulting and Bases for joint product development on launch/innovation tracker.

Responsible for sales and project management of projects finalised to the integration of CPG manufacturers' and suppliers' business processes and information systems to the CPGmarket SaaS platform offering e-Supply Chain, e-Procurement and e-Sourcing services.

Consultant working on BPR projects in order to build cross-functional integration via strategic levers such as Organizational, Information and Controlling Systems. SAP Project Management. International clients and teams, focused on Sourcing, Supply Chain and Sales Management. Experience in several industries, including Fashion, Retail, Pharmaceutical and Manufacturing.

Junior Consultant working on Business Process Modeling and Reengineering projects across several industries, including Financial Services, Telcos and Consumer Electronics.