Evgenii Zakharov Email and Phone Number

I'm responsible for technical service and operational efficiency of the core services of the company. Collaborating with Product Owners and dev-teams to ensure steady delivery, aligning everyone towards a common goal.Developed and executed a digital transformation strategy. Assembled, launched and led a change team. Based on the received data the overall transformation was planned and executed.• Developing and implementing operations across the business to manage resources… Show more I'm responsible for technical service and operational efficiency of the core services of the company. Collaborating with Product Owners and dev-teams to ensure steady delivery, aligning everyone towards a common goal.Developed and executed a digital transformation strategy. Assembled, launched and led a change team. Based on the received data the overall transformation was planned and executed.• Developing and implementing operations across the business to manage resources effectively;• developing and implementing policies and procedures to drive an efficient delivery process;• collaborating closely with managers and cross-functional teams to deliver high-quality software products on time;• leading and inspiring a growing team of engineers, fostering a culture of innovation, collaboration, and excellence;• leading the recruitment of the engineers to ensure we are building the correct skills and capacity for the future;• implementing and managing software development status reporting, metrics, and benchmarks. Show less

Participated in a digital transformation at the enterprise level. Managed 8 delivery managers with 12 products under their supervision (from 5 to 90 people each). Acted as a change manager for the program of products, working with CTO, Department heads, Product owners, and teams, to ensure fast and steady business results. Successfully supported 15 teams with their challenges (assisting on process improvement, aligning business expectations with execution, creating roadmaps, establishing… Show more Participated in a digital transformation at the enterprise level. Managed 8 delivery managers with 12 products under their supervision (from 5 to 90 people each). Acted as a change manager for the program of products, working with CTO, Department heads, Product owners, and teams, to ensure fast and steady business results. Successfully supported 15 teams with their challenges (assisting on process improvement, aligning business expectations with execution, creating roadmaps, establishing metrics).• Acted both at a company and team level, transforming and developing processes, defining roles, and responsibilities;• planned and executed operational efficiency measures, scaling teams while balancing performance and quality;• performed process analysis to identify opportunities for improving overall delivery processes;• identified and fixed root causes of delivery issues in 9 product teams, and adjusted ongoing processes;• launched service metrics, identified areas in need of improvement (increased the speed of task execution in 8 teams by 30% - 60% due to the use of the Kanban method);• developed guidance for improving product teams through diagnostics, maturity assessment, and benchmarking;• put in place performance monitoring: tracked KPIs and metrics to evaluate the progress of delivery managers;• tracked dependencies across teams, communicated these dependencies to all relevant parties;• took ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders;• developed and owned communication plans to effectively and proactively communicate products' status, issues, and risks to stakeholders. Show less

Partnered with the CEO, Head of Sales, Head of HR, and CIO to plan and implement long-term and short-term strategies to achieve the company's objectives. Participated in creating strategic goals, ensured strategic initiatives were getting implemented and day-to-day operations were reliable and efficient.Launched and stabilized an ecosystem: web-portal, iOS and Android apps, API gateway. Led product teams (40+ people), transformed difficult teams into high performing ones. We were able to… Show more Partnered with the CEO, Head of Sales, Head of HR, and CIO to plan and implement long-term and short-term strategies to achieve the company's objectives. Participated in creating strategic goals, ensured strategic initiatives were getting implemented and day-to-day operations were reliable and efficient.Launched and stabilized an ecosystem: web-portal, iOS and Android apps, API gateway. Led product teams (40+ people), transformed difficult teams into high performing ones. We were able to increase the flow of business value by 60%, reduce time-to-market from 6 months to 3 weeks, and add 2 new markets to our product portfolio as a result.• Launched and led through organizational, and digital transformation of the product group;• worked closely with department heads, initiated and drove processes improvement together with leaders of respective areas;• defined and updated the change roadmap based on business and customer needs;• acted as a change agent, bringing data and discussions into the teams in order to find improvement opportunities;• excel product team performance by 20%, by implementing a new OKR process with quarterly planning;• encouraged the open exchange of information and viewpoints, inspired others to achieve challenging goals and high standards of performance;• organized feedback loops to improve processes all across the product group. Show less

Delivery process analysis, modeling, implementing, and improving. Implemented a change management plan that resulted in a 40% reduction in lead time, allowing the launch of the product before the deadline. Launched and led 2 Scrum teams, the teams were used as examples of high performance.• Influenced and built collaborative relationships with senior stakeholders, PO, dev-teams;• provided detailed analysis of the processes, designed new ones, and ensured their implementation;•… Show more Delivery process analysis, modeling, implementing, and improving. Implemented a change management plan that resulted in a 40% reduction in lead time, allowing the launch of the product before the deadline. Launched and led 2 Scrum teams, the teams were used as examples of high performance.• Influenced and built collaborative relationships with senior stakeholders, PO, dev-teams;• provided detailed analysis of the processes, designed new ones, and ensured their implementation;• launched and facilitated feedback loops, e.g. Results review, Retrospective, Backlog refinement, Planning;• utilized product team feedback and metrics (delivery metrics, quality metrics, etc.) to identify areas of opportunity and worked with the team to continuously improve the way of work. Show less

I was accountable for the overall success of a program with 14mil registered users with 2mil activities daily, more than 40 complex network integrations and strict requirements for cyber security. Completed a $5M project program on time and on budget, earning a promotion to Program manager.• Led various teams, was accountable for stuffing, managing and developing people;• developed positive relationships with customers, provided them with analysis, solutions, and status… Show more I was accountable for the overall success of a program with 14mil registered users with 2mil activities daily, more than 40 complex network integrations and strict requirements for cyber security. Completed a $5M project program on time and on budget, earning a promotion to Program manager.• Led various teams, was accountable for stuffing, managing and developing people;• developed positive relationships with customers, provided them with analysis, solutions, and status reports;• led pre-sale and upselling activities. Negotiated contracts, balancing profitability and client value;• planned and collaborated across multiple teams to drive effective execution throughout the program life cycle;• oversaw projects under my area's responsibility; proposed and implemented action plans when necessary. Show less

Created from scratch 2 tech products: Customer relationship management (CRM), Assignment control system. Planned and executed 6 enterprise-wide roll-outs with up to 2500 users (integrations and customizations, hardware procurement, employee training, overseeing support, launching the switch, supporting stakeholders and C-level executives).• Created and managed the product roadmap, conducted in-depth interviews, prepared and prioritized elements for development (requirements, defects… Show more Created from scratch 2 tech products: Customer relationship management (CRM), Assignment control system. Planned and executed 6 enterprise-wide roll-outs with up to 2500 users (integrations and customizations, hardware procurement, employee training, overseeing support, launching the switch, supporting stakeholders and C-level executives).• Created and managed the product roadmap, conducted in-depth interviews, prepared and prioritized elements for development (requirements, defects, feedback from users, etc.);• project planning and execution in accordance with the product roadmap;• led the development team of 9 people, ensured the team's processes and tasks were carried out efficiently. Show less

• Created Warehouse management system as a developer, grew into a project manager.