- Lead a team of manufacturing and electronics technicians to ensure compliance of metrology products to specifications by efficiently adapting procedures and providing ongoing training - Committed to provide customers with fault-free products by highlighting product deficiencies and deploying continuous quality assurance and improvement initiatives - Extensive experience in inspecting, verifying, calibrating, and troubleshooting QVI/OGP automatic and semi-automatic video and… Show more - Lead a team of manufacturing and electronics technicians to ensure compliance of metrology products to specifications by efficiently adapting procedures and providing ongoing training - Committed to provide customers with fault-free products by highlighting product deficiencies and deploying continuous quality assurance and improvement initiatives - Extensive experience in inspecting, verifying, calibrating, and troubleshooting QVI/OGP automatic and semi-automatic video and multisensor measuring systems. Proficient in products such as SprintMVP, Starlite, Smartscope ZIP, and ZIPlites. Show less

- Performed inspections of incoming materials and finished products, reworked and documented the results, maintained controlled document files and test records, and coordinated the calibration of test equipment. - Generated and updated inspection procedures, made recommendations for corrective actions, and worked with production and engineering teams to provide feedback. - Involved in special projects for the R&D department, including process mapping and first article inspections, as… Show more - Performed inspections of incoming materials and finished products, reworked and documented the results, maintained controlled document files and test records, and coordinated the calibration of test equipment. - Generated and updated inspection procedures, made recommendations for corrective actions, and worked with production and engineering teams to provide feedback. - Involved in special projects for the R&D department, including process mapping and first article inspections, as well as training and software support for Polyworks (a 3D metrology software). Show less

- Led a quality improvement team of 7 people to improve response rates of HR exit interview questionnaires- Applied the Quality Improvement Framework (PDSA Cycle custom tool) recommended by Health Quality Ontario over a 12-week period- As a result, after two testing PDSA cycles, prepared proper implementation and spread plans

- Performed diagnostic procedures to determine root causes of electrical/mechanical issues - Handled strict procedures to assembly printed circuit boards (PCB) from drawings and instructions- Developed skills in the production group for soldering, wiring, touching-up, merging, testing and re-working using pin-through-hole (PTH) and surface-mount technology (SMT) processes

- Worked in different stations of blood-tester cartridges assembly process: microchip-placement, first and last inspection, and final pouching and boxing- Maintained shift log of production in critical points of the assembly line, and making process adjustments when parameters were over the quality specifications- Monitored the electronic equipment in assembly lines of blood-tester cartridges, following strict cleanliness procedures and guidelines

- Participated in a project to research and develop a custom-made methodology for banking processes by applying principles and techniques of Lean, Six Sigma, Rational Unified Process (RUP) and Organizational reviews. The role included studying and generating quality tools and deliverables for each phase. As a result, the methodology was created and successfully implemented in the bank- Worked in several continual improvement projects to reduce customer-response time and improve on-time… Show more - Participated in a project to research and develop a custom-made methodology for banking processes by applying principles and techniques of Lean, Six Sigma, Rational Unified Process (RUP) and Organizational reviews. The role included studying and generating quality tools and deliverables for each phase. As a result, the methodology was created and successfully implemented in the bank- Worked in several continual improvement projects to reduce customer-response time and improve on-time performance in the Credit Management department-Led Six Sigma project in customer response time improvement for Banesco cooperative banking, Credit cards approval process and Mortgage management Show less

- Worked for this placement agency as a Project manager in a corporate-wide continual improvement project with Banesco Bank as client- Helped them to reduce customer-response time on credit pre-approval process on Banking services area. After defining the most critical factors, measuring and analyzing data from most representative branches, and incorporating and controlling solutions, the overall process cycle time improved from 20 to 7 days- As a result of personal project's… Show more - Worked for this placement agency as a Project manager in a corporate-wide continual improvement project with Banesco Bank as client- Helped them to reduce customer-response time on credit pre-approval process on Banking services area. After defining the most critical factors, measuring and analyzing data from most representative branches, and incorporating and controlling solutions, the overall process cycle time improved from 20 to 7 days- As a result of personal project's performance, obtained a permanent position at Banesco's Quality Processes Department Show less

- Worked on a continual improvement project to optimize ATM's, Point of Sales (POS) and main computing centre communication processes. Standardized manuals and electronics forms of core processes. As a result of personal's performance in this project, obtained a permanent position in the bank's Methods and procedures department- Once in this department, worked on several continual improvement projects. An outstanding project included to review the cheque printing process related to… Show more - Worked on a continual improvement project to optimize ATM's, Point of Sales (POS) and main computing centre communication processes. Standardized manuals and electronics forms of core processes. As a result of personal's performance in this project, obtained a permanent position in the bank's Methods and procedures department- Once in this department, worked on several continual improvement projects. An outstanding project included to review the cheque printing process related to customer complaints on delivery. - Project activities involved a layout distribution, process redesign and a complete organizational review of stakeholders: mailing department, couriers, and branch offices. As a result, delivery time frames were improved successfully from 30 to just 7 days Show less

- Prepared installation engineering technical reports for telecom projects on public and private transmission-reception networks- Worked on special assignments with the Internal Quality department on the maintenance of the implemented quality system ISO 9000, monthly reporting of the Key Performance Indicators (KPIs) and Corrective Action Preventive Action (CAPA) system

- Worked with customers, employee rotation schedule, bank deposits, organizing teams, jobs and second-hand duties by following franchise operations' policies and procedures- Developed skills on responding professionally to direct inquiries, assist customers with purchases, act as ambassador for business and community, assisting food delivery, taking count, FIFO inventory control and temperatures, focusing on Quality, Service and Cleanliness at any moment- Worked with opening and closing… Show more - Worked with customers, employee rotation schedule, bank deposits, organizing teams, jobs and second-hand duties by following franchise operations' policies and procedures- Developed skills on responding professionally to direct inquiries, assist customers with purchases, act as ambassador for business and community, assisting food delivery, taking count, FIFO inventory control and temperatures, focusing on Quality, Service and Cleanliness at any moment- Worked with opening and closing store operations, security, count, balance cashes & safe at the end of shifts and maintained cash float on electronic cash/touch systems Show less