Eungjoo Kim Email & Phone Number

Ottawa, Ontario, Canada

Winnipeg, Manitoba, Canada

Manitoba, Canada

• Analyzed WiFi modules’ failures from every step of testing process as a debugging specialist• Read schematics and inspected failed products thoroughly to locate root causes• Performed smoke tests, module tests, and programing on PCB boards and modules• Repaired faulty products in a timely manner

Toronto, Ontario, Canada

• Executed functional testing on electronic circuit cards as part of The Air and Defense Team for Honeywell Products• Read schematic diagrams and procedural manuals accurately to perform failure analysis • Digitized old testing manuals using Excel to promote ease of access to procedures• Supported the Brazil Project by testing and performing failure analysis for Raytheon’s radar modules for a period of 6 months • Identified optimal tab and soldered it to obtain output power of radar modules within specification • Upgraded skills by obtaining IPC Specialist certificate (J-STD-001, August 2017)

Peterborough, Ontario, Canada

• Technical support for end-user’s trouble regarding iOS(Apple) • Assisted customers over the phone, helping them troubleshoot problems with their iPhone • Supported customers and maintained above 90 percent of customers’ positive feedback

Suwon, Gyeonggi-Do, Korea

• Responsible for primary support regarding customer (Samsung Memory) inquiries and machine-down with photo lithography equipment • Maintained and serviced the equipment at customer site in clean room • Installed new equipment, performed upgrades on existing equipment and system relocations periodically • Identified root issue and made appropriate repairs• Documented time and works actions accurately • Provided in-office support, acting as Coordinator, by ordering parts and tools for on-going tasks

Gangnam-Gu, Seoul, Korea

• Developed and maintained relations between LG and ALPS electric • Mediated communication between customer support team and customer• Supported customers in product management and customer service response from development to discontinuation of products• Assisted senior sales person in meeting with customers for business condition, price, and specification

Master'S Degree, Electrical And Computer Engineering

- Concentration in Electromagnetic Imaging - MITACS internship in 151 research: conducted research under the supervision of the advisor.

Diploma, Electronic Engineering Technician

Activities and Societies: - Participated in IEEE Extreme competition - Dean's list

Bachelor Of Science In Engineering, Electronic Engineering, 3.52/4.5

- Awarded Entrance Scholarships - MOS (Microsoft Office Specialist) in 2010 (Currently Expired) - Army Duty (2006-2008) - ESL education.