Eunice Chen Email and Phone Number

．Joint as pre-opening team and open Hotel Indigo North successfully.．Monitors all processes associated with demand, revenue, inventory, optimize room and banquet revenue. Make sure annually rooms and banquet budget are achieved.．Planning Sales action plan and lead different market sales to achieve goals and work following the operational, financial, administrative philosophies, willing to become multi skilled and perform multi tasks.．Supervise reservation team daily work , to optimize the maximum occupancy and revenue.．Conduct selling procedure are satisfied with guests prior to arrival, on behalf of sales team to communicate with operation department to make sure guests’ need /problems are solved.

．Annually Sales department budget planning and make sureroom revenue to be achieved. Achieved YTD room revenuebudget 123% (670 million), compare same time last year over 70million. Year to date room occupancy over 80%.．Planning Sales action plan and lead different market sales toachieve goals. ．Planning rate strategy and do yield management to gainmaximum revenue and raise Rev Par.．Join domestic and overseas travel fair to promote hotelbranding.．2017/ 2018 Ctrip Top producer hotel in Taiwan.．Ctrip 2018 Most popular hotel in Taipei．2017 Bronze award at Rakuten Travel.．2018 Silver award at Rakuten Travel.．2017/2018 Be loved by guest award at hotels.com

Pre-Opening & Grand Opening．CRS set up and room configuration．Mapping CRS with PMS．Launch GDS and related GDS campaign．Mapping OTA direct connected with CRS．Pricing strategy planning．Control retail rate in line with market．Rate distribution．Market Analyst( figure exchange, market information)．Supervisor Reservation team．Set up SOP for Reservation．Decided market positioning (competitors, rate, market…etc.)．Budget planning．Responsible for achieving OTA budget personally．Responsible for Internal Training

Responsible for E channels revenue. Including GDS. Hotel website and OTA business.Conduct IDEAS revenue system and implement in sales team daily work.Preferred Hotels Group main contact window, responsible for RFP , Synaxis and Hotel website.