I am a service-driven professional with about 3 years of experience offering dynamic business support skills in various administrative, Customer Service, HR support and Front Desk Service roles in the Maritime industry.As an Administrative Assistant, I help clients achieve their daily goals and objectives 10x faster and better by helping them schedule appointments, manage and organize their emails, assist their customers via phone, email or chat support, and design and run effective email campaigns and social media campaigns for their businesses with strict confidentiality and professionalism. I am an experienced customer service specialist who specializes in customer retention, customer escalation management, customer complaint reduction, customer experience management, and CRM Tools management.I am passionate about getting a positive and long-lasting result, even if it means going the extra mile to achieve my aim, I use proven strategies to retain customers, increase the company's customer base, and generate revenue. Furthermore, I possess the best approach to implementing customer service initiatives that are unconventional to achieve a set goal and enhance the customer experienceMy core focuses of interest currently are Customer Service, HR Support and Administration, and Telemarketing, I seek remote and on-site positions that offer challenge, career prospects and development thereby achieving set targets alongside organizational objectives.