Recommended menu items to customers based on their preferences and dietary restrictions. Utilized interpersonal skills to communicate effectively and courteously with customers to help resolve issues and uphold quality customer service.

Entered and processed hard-copy and electronic prescriptions. Collaborated with insurance customer service representatives to rectify billing rejections. Reviewed and organized inventory shipments to ensure patient health and satisfaction. Interacted with patients in person and via telephone to help accommodate their needs.

Aided in the receiving and distribution of mail and packages at St. John's University. Performed office's clerical duties for work superiors.