Communicate with customers through various channels and respond promptly to customer inquiries. Maintain records of customer interactions, transactions, comments, and complaints. Process orders, applications, claims, and requests. Delivered consistent support to outside sales force. Served as Special Projects Coordinator.

Prepared cost estimates from design documents; produced accurate labor and material cost outline. Built relationships with key vendors. Utilized software for data analysis, forecasting, and budgeting. Obtained and reviewed offers and quotes by subcontractors or vendors.Established appropriate inventory levels at various printing plants. Purchases $70M+ of printing paper for publications on annual basis.Updated ad sales regularly on lead times to accelerate revenue