Responsible for the daily managing of staff and the assigning duties.Managing and motivating staff to increase sales and ensure store efficiency.Maintaining awareness of market trends and monitoring local competitor.Managing 20 members of staffMaintaining accurate records of all pricing, sales and activity reports.Ensure merchandise is clean and ready to be displayed.Manage and address shrinkage and stock loss.Utilize information technology to record sales figures, for data analysis and forward planning.Ensure quality standards of customer service.Ensure health and safety procedures are met.Ensuring all corporate and local regulations and procedures are met and complied with.Organize and distribute staff schedules.Preside over staff meetings.Compiling weekly and monthly buying and brand reports for management.Handle customer questions, complaints, and issues

Greeting customers who enter the shop. Be involved in stock control and management. Assisting shoppers to find the goods and products they are looking for. Being responsible for processing cash and card payments. Stocking shelves with merchandise. Answering queries from customers. Reporting discrepancies and problems to the supervisor. Giving advice and guidance on product selection to customers. Balancing cash registers with receipts. Keeping the store tidy and clean, this includes hovering and mopping. Working within established guidelines, particularly with brands. Attaching price tags to merchandise on the shop floor. Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc. Receiving and storing the delivery of large amounts of stock Keeping up to date with special promotions and putting up displays