Eunice Oh Email & Phone Number

Toronto, Canada Area

- Professionally prepares beverages for customers and processes customers’ orders and payments- Manages the restaurant bar’s supplies / inventory and daily payment receipts / accounts

Toronto, Canada Area

- Assisted newcomers to Canada utilize YMCA computer resources for administrative and personal tasks- Provided English, Korean and Mandarin language services to help newcomers utilize YMCA resources

Ansan, Gyeonggi-Do, Korea

- Successfully processed major export orders for corporate clients worldwide (North America, Europe,Asia), in coordination with the company’s production, research and purchasing departments- Actively reached out to international corporate clients to assist them with orders, explain products andthe production / export process and finalize invoices, thus contributing to high customer satisfaction- Problem-solved and interacted with colleagues to process export orders more effectively and efficiently

Jung-Gu, Incheon, Korea

- Operated as a check-in counter agent for Star Alliance international flights (Air Canada, Asiana Airlines,etc.) and provided English / multi-language customer service to domestic and international passengers- Carried out inbound-outbound flight gate procedures and assisted departing and arriving passengers- Received the “Best Employee of the Month” award for excellent customer service and operations

Diploma, Hotel Management Program

- Relevant Coursework: Guest Service, Front Office Operations, Hospitality Math / Accounting - Certification: Smart Serve Ontario.

Certificate, English Language And Literature/Letters

Bachelor'S Degree, Chinese Studies

- Relevant Coursework: Modern Chinese, Business Chinese, Global Trade, Undergraduate Thesis - Successfully completed Undergraduate Degree.