Writing compelling web content and email marketing for real estate, financial and insurance industries.

Helm efforts to streamline accounting and leasing operations for the full-service real estate company specializing in the marketing of fine properties – strive to deliver the highest standard of services at all times. Orchestrate all phases of escrow disbursements for the organization, including six offices throughout the DMV. Foster clear communication lines within the organization and with multiple realtors to facilitate processes. Enforce adherence to accounting best practices besides ensuring conformance to company quality control policies. Utilize attention to detail to interpret laws and policies to deliver comprehensive leases and legal documents.Achievements: Support the leadership in an informed decision-making process by analyzing data and compiling detailed reports. Establish performance benchmarks in relevant processes to sustain and support continuous improvement – incorporate accuracy in operational results by reviewing legal documents and funds allocation. Established record of streamlining accounting and leasing operations to improve systems and processes, enhance data safety and confidentiality, reduce expenses, ensure compliance, and exceed goals.

Expertly coordinated and facilitated all office activities while enforcing conformance to company policies, procedures. Regularly liaised with insurance companies to verify medical coverage for individual patients. Maintained utmost professionalism in client-facing situations, especially while resolving billing issues with clients. Proactively assisted therapists, counselors, and executive staff by answering phone calls, responding to emails, and preparing documents, including official correspondence and more. Organized regular meetings; compiled and shared the minutes to sustain seamless business operations.Achievements: Improved access to information by seamlessly managing the clients’ files, including intakes and reviews. Effectively performed bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking. Leveraged literary prowess in developing manuals for everyday front-desk responsibilities, ensuring due conformance.

Anchored operations for the organization, developed and motivated employees, set targets for performance, and fostered teamwork and commitment to achieve business goals. Led 15 employees across departments besides several vendors, subcontractors, and related professionals. Productively liaised with the in-house accountants to produce the annual financial documents to map performance. Managed ownership of specific talent management processes such as performance management and employee development – expertly supervised the employee benefits program.Achievements: Expertly produced and implemented a Central Filing System and Record Retention Policy for easy data retrieval. Incorporated a robust standard policy for electronic communication and other office procedures. Instrumental in enhancing the management and distribution of funds – tracked the organization's financial performance by deftly navigating the accounts payable, accounts receivable, budgeting, and payroll processes. Demonstrated literary prowess by serving as a Technical Editor, Researcher, and Writer – regularly contributed to national print publications, such as the LEAA Shield, LEAA Advocate. Supported organizational capability by authoring and implementing a company-wide employee handbook. Contributed to revenue generation by establishing unique membership packets, creating targeted mailings, and managing telemarketing programs in all 50 states.