I started my career in a Business Process Outsourcing industry as a Call Center associate, where I spent over 3 years mastering customer service and communication skills amidst the everyday buzz. This experience was my stepping stone to the marketing world. For 9 months, I worked as a Virtual Marketing Assistant at an SEO and content marketing agency, helping to create and launch campaigns that caught people’s attention. After that, I took on the role of Executive Assistant for a business in the AI marketing industry. In this role, I managed schedules, handled communications of my client, and ensured everything ran smoothly, supporting the business's in day to day basis with the huge help of AI. Through these roles, I’ve grown both my personal and career development that taught me new valuable skills and given me the confidence to tackle any challenge that comes my way.
-
Executive AssistantAi-Informer Nov 2023 - PresentMy transition into this position involved adapting advanced AI technologies to enhance our workflow.My responsibilities are diverse and crucial for maintaining the smooth running of daily activities. I manage schedules, handle all client communications, and ensure that every aspect of the business is coordinated effectively. My role extends to using Sales Navigator for lead generation, managing social media, uploading newsletters, creating graphic designs, conducting outreach, and editing videos. These tasks are bolstered by advanced AI tools, allowing me to deliver high-quality results with precision and efficiency. -
Executive AssistantAi-Informer Nov 2023 - Present
-
Marketing AssistantGrassroots Content Feb 2023 - Nov 2023My role covered a wide array of digital marketing tasks, primarily within the niche of the Cannabis industry. I managed social media platforms, enhanced websites content using WordPress, and crafted compelling AI and SEO-driven copywriting. Additionally, I tackled basic graphic design projects, adding visual appeal to our digital content. This experience sharpened my skills in both content creation and strategy implementation, ensuring we maintained a robust online presence in a highly specialized market. -
Customer Service RepresentativeTtec Sep 2022 - Aug 2023Laguna, Calabarzon, PhilippinesIn this role, I was the first point of contact for customers needing help with placing orders, tracking deliveries, resolving billing inquiries, and receiving general support. I adeptly navigated through multiple systems and databases to process customer information, orders, and handle escalations efficiently.Collaboration was key in my role. I worked closely with cross-functional teams, including Legal and Operations, to tackle complex customer issues. Together, we ensured that every customer received accurate information and timely resolutions, enhancing their overall experience and satisfaction. -
Telesales RepresentativeConcentrix Apr 2022 - Jun 2022Nuvali, PhilippinesOver these three months, I honed my skills in providing world-class customer experiences, enhancing customer loyalty, and excelling in sales. My role involved reconnecting customers with their shopping journeys, seamlessly integrating online interactions with in-store experiences and customer care follow-ups.Approaching each sale with composure, integrity, and compassion, I was not just selling devices and service plans but crafting personalized solutions tailored to each customer's needs. My dedication extended beyond transactions as I consistently sought to stay informed about the latest innovations in wireless technology and other relevant fields, ensuring that every customer interaction was informed and beneficial. -
Customer Service RepresentativeAlorica Sep 2019 - Apr 2022Alorica By The BayMy role centered around supporting a US-based food delivery service, where I handled a bustling flow of calls, chats, and emails from customers, drivers, and partner merchants. I quickly became the go-to person for resolving urgent issues - from payment discrepancies and account mix-ups to driver complications and customer complaints about food orders. Utilizing tools like Five9, AWS Console, Okta, and Salesforce, I adeptly navigated these challenges, ensuring every interaction resulted in a satisfied customer and seamless service delivery.
Eunice Marie Gayanilo Education Details
-
New Sinai School And CollegesSocial Sciences
Frequently Asked Questions about Eunice Marie Gayanilo
What company does Eunice Marie Gayanilo work for?
Eunice Marie Gayanilo works for Ai-Informer
What is Eunice Marie Gayanilo's role at the current company?
Eunice Marie Gayanilo's current role is Virtual Executive Assistant.
What schools did Eunice Marie Gayanilo attend?
Eunice Marie Gayanilo attended New Sinai School And Colleges.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial