Eunice M. Email & Phone Number

Lagos, Nigeria

Ikoyi, Lagos

-Sophos : Endpoint SecurityApplication ManagementZanibal : Cloud CRM tool-Microsoft Dynamics-SAP BusinessOne-ERP (Galeno)- Fundware and Moneyware (Milesoft)

Lagos, Nigeria

· Provide first level support to users applications and ensure prompt resolution of all issues reported within SLA. . Application and service support - Treasury, LMS, Trade, Core and internet banking, Custom duty and Asset management· Experience in the application architecture, endpoints, and logs. · Application server management with Shell, Putty and MobaX.. Application Service monitoring.. Experience with databases; Oracle and MySQL.. Automation of reports with Microsoft SQL server management studio, Microsoft visual studio and Task Scheduler.· Deployment of new changes, UAT fixes, and configuration where needed and ensure approval by necessary stakeholders.· Performance monitoring and continuous development and optimization of solutions.· Daily and Weekly issue tracking reports to reduce turnaround time.· SNOW/Jira, incident log management . Identity access management in regulatory and financial solutions and reports. · Transaction process monitoring from NIP, SWIFT and Remita.· Front end user design with Figma, HTML and Css

▪ Monitor and advice on information security issues related to the systems and workflow to ensure the internal and external and cyber security controls are appropriate and operating as intended.▪ Monitor for external intrusions, attacks, and hacks and work with relevant teams in response to cyber security incidents.▪ Design new security systems or upgrade existing ones.▪ Use advanced analytic tools to determine emerging threat patterns and vulnerabilities.▪ Engage in ethical hacking, for example, simulating security breaches.▪ Identify potential weaknesses and implement measures, such as firewalls and encryption using Fortigate.▪ Investigate security alerts and provide incident response.▪ Monitor identity and access management, including monitoring for abuse of permissions by authorised system users.▪ Liaise with stakeholders in relation to cyber security issues and provide future recommendations.▪ Generate reports for both technical and non-technical staff and stakeholders▪ Maintain an information security risk register and assist with internal and external audits relating to information security.▪ Monitor, block and respond to phishing emails and pharming activity.▪ Assist with the creation, maintenance, and delivery of cyber security awareness training for colleagues.▪ Identify insider and incoming threats that would pass traditional defences with FortiSIEM.▪ Manage the network application for creation and enforcement of security and access policies for endpoint devices connected to the company's routers, switches and access points with Cisco ISE and Meraki. ▪ Engage vendors to provide support where issues arise in the firewall, VPN setup and access points.

Nigeria

• Microsoft office administration- Email, SharePoint and Exchange online support• User troubleshooting• Web development and design with HTML, CSS and WordPress