Eunice Saitua, Pmp®

Eunice Saitua, Pmp® Email and Phone Number

Program Management ◆Digital Transformation ◆Corporate Sustainability Enthusiast @ Safaricom Limited
nairobi, nairobi area, kenya
Eunice Saitua, Pmp®'s Location
Kenya, Kenya
Eunice Saitua, Pmp®'s Contact Details

Eunice Saitua, Pmp® work email

Eunice Saitua, Pmp® personal email

n/a
About Eunice Saitua, Pmp®

Over the course of my career, I have been trusted by Executive teams in leading Project and Product Delivery for high-impact, Enterprise-level projects. Working with remote or on-site teams, I have been able to instill project and operational excellence, exceeding stringent performance targets to deliver leading technological innovations. I am skilled in balancing conflicting resources and managing conflicts across teams, internally and externally.I am passionate about driving business sustainability and digital inclusion innovative solutions/products that create shared deliver value. I am notoriously customer obsessed!Certified in key methodologies including Agile, PMP®, iTIL®, & PRINCE2®. Some highlights of my accomplishments include:★ Led multiple digital-inclusion, sustainability product deliveries such as Device Financing dubbed Lipa Mdogo Mdogo, Digifarm Concept implementation, Safaricom Rebranding, Call Centre Self Service initiatives, Customer Value Management, Mobile data value stretch offers dubbed Nyoosha Shilingi, Enterprise Oracle ERP (cloud & on-premise) deployment and many more. ★ Netted a 10% decrease in vendor costs by rationalizing training programs and instituting vendor understudying.★ Contributed to increased Net Promoter Scores (NPS) month on month by 6%, by successfully managing the Safaricom rebrand program.Please feel free to connect with me on eunice.wamboi@gmail.com for further details.

Eunice Saitua, Pmp®'s Current Company Details
Safaricom Limited

Safaricom Limited

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Program Management ◆Digital Transformation ◆Corporate Sustainability Enthusiast
nairobi, nairobi area, kenya
Employees:
8145
Eunice Saitua, Pmp® Work Experience Details
  • Safaricom Limited
    Program Manager
    Safaricom Limited Jul 2017 - Present
    Nairobi, Kenya
    I lead Enterprise-level programs, sponsored by the C-Suite, across various business units covering product management, change management and business process improvement. As the project owner, I develop all plans and budgets, coordinate internal and external teams and resources. In New Product Development, I supported with research, analytics and best practices to refine business cases. I also lead vendor contracting and negotiation processes. My role also encompasses directing project managers: hiring, training, supervising and motivating them. Some of the key accomplishments I have made in this role include:⇨ Led multiple business-critical, multi-million dollar projects such as Device Financing plan dubbed Lipa Mdogo Mdogo, Safaricom Rebranding, Public Wi-Fi Infrastructure & Service rollout, Mobile data & Content delivery, Enterprise Oracle ERP (cloud & on-premise) Deployment, Digifarm app, Call Centre Self Service initiatives, Revenue & Risk Management System and many more.⇨ Netted a 10% decrease in vendor costs by rationalizing training programs and instituting vendor understudying.⇨ Championed succession planning by augmenting job shadowing and mentorship into the performance management process, successfully transitioning 90% of candidates into new roles.⇨ Contributed to increased Net Promoter Scores (NPS) month on month by 6%, by successfully managing the Safaricom rebrand program.For more details regarding my contributions, please request my CV.
  • Safaricom Plc
    Business Sustainability Manager
    Safaricom Plc Jul 2022 - Jan 2023
  • Safaricom Plc
    Ag. Senior Program Manager
    Safaricom Plc May 2021 - Oct 2021
  • Safaricom Plc
    Agile Scrum Master
    Safaricom Plc Jun 2019 - Jun 2021
    Nairobi, Kenya
  • Safaricom Plc
    Project Manager
    Safaricom Plc Jul 2014 - Jun 2017
  • Iwayafrica
    Project Manager & Team Leader, Customer Services Engineering
    Iwayafrica Apr 2012 - Jun 2014
    Nairobi, Kenya
  • Iwayafrica Services Limited
    Customer Support Engineer
    Iwayafrica Services Limited Jul 2010 - Mar 2012
  • Iwayafrica
    Customer Service Manager
    Iwayafrica Apr 2010 - Jun 2010
  • Iwayafrica
    Customer Care Executive
    Iwayafrica Aug 2008 - Mar 2010

Eunice Saitua, Pmp® Education Details

Frequently Asked Questions about Eunice Saitua, Pmp®

What company does Eunice Saitua, Pmp® work for?

Eunice Saitua, Pmp® works for Safaricom Limited

What is Eunice Saitua, Pmp®'s role at the current company?

Eunice Saitua, Pmp®'s current role is Program Management ◆Digital Transformation ◆Corporate Sustainability Enthusiast.

What is Eunice Saitua, Pmp®'s email address?

Eunice Saitua, Pmp®'s email address is es****@****m.co.ke

What schools did Eunice Saitua, Pmp® attend?

Eunice Saitua, Pmp® attended University Of East London, Jomo Kenyatta University Of Agriculture And Technology.

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